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PlayCasino Cookie Policy

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Our website, PlayCasinos.co.za (“The Site”), uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:

  • Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
  • Firefox: http://support.mozilla.org/en-US/kb/Cookies
  • Internet Explorer: http://support.microsoft.com/kb/278835
  • Safari 5 for Mac: http://docs.info.apple.com/article?path=Safari/5.0/en/9277
  • Opera: http://help.opera.com/Linux/10.50/en/cookies

Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.

In addition, Google Analytics provides its own opt-out options:

  • http://tools.google.com/dlpage/gaoptout

N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.

How We Use Cookies

  1. i. The Site makes use of cookies and other technologies to assist in recording non-personal statistical information such as how much time is spent reading the content of a certain page, or which banner advertisements receive the most clicks by our users. Such technologies help us improve our Site, our marketing activities and your experience. Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. By using or accessing the Site, you are consenting to the Site’s use of cookies as explained further in this Clause 6.
  2. ii. Cookies are essentially text-only pieces of information that the Site transfers to your hard drive or other website browsing equipment for record-keeping purposes.
  3. iii. While information collected through cookies gives us no personal data (therefore it does not collect matters such as your name and surname) it does allow us to serve adverts and other content, which, based on the information stored by the cookie, may be of interest to you. This can include articles, customised advertisements and targeted services. Cookies, therefore, are used to improve your online experience, as well as for analytics and for marketing, but specifically, we use Cookies on the Site for the purposes highlighted in the table at Clause 6(d) below.
  4. iv. Where we hold personal data about you (such as where it is provided to us during account creation) we may combine information received from cookies to your account profile.

You can disable cookies in your browser at any time, however, this will reduce the value you can gain in terms of being useful and interesting content. It will also cancel any browser customisations you may have put in place. Removing cookies may also have the effect of removing your opt-out preferences from certain sites that use cookies to record opt-outs/unsubscribe preferences.

Cookie Classification

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.
Note. Blocking these cookies might prevent registration/authentication to the site and might make some content/functions unavailable.

Performance cookies

These cookies collect information about how customers use a website, for instance, which pages customers go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

Functionality cookies

These cookies allow the website to remember choices you make such as your username, language or the region you are in and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these cookies collect may be anonymised.

Targeting/advertising cookies

These cookies record your visit, the pages you have visited, the games you have played, the financial transactions you have made, and your general behaviour on the Site. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of time you see an advertisement as well as help measure the effectiveness of the advertising campaign. We will use this information to make our Site and the advertising displayed or received by you more relevant to your interests. We may also share this information with third parties for this purpose who assist us in analytics.

Cookies Behavior

Session Cookies

Session cookies are created temporarily when a user visits the Site. Once the user leaves the Site/closes the browser, the session cookie is deleted.

Persistent Cookies

A persistent cookie file remains on the user’s device and is re-activated when the user visits the Site that created that particular cookie. These cookies expire after a certain period (set in the file), or can be removed manually.

List of Cookies Used

Cookie NameExpiration DateThird Party?Reason for UseClassification
__cfduid1 YearYesUsed for security and threat detection purposes (https://www.cloudflare.com/cookie-policy/)Functionality
_delighted_fst20 YearsYesThe first time the delighted banner was displayed with their user token (https://delighted.com)Targeting/Advertising
_delighted_lrt20 YearsYesThe last time a user responded to a delighted questionnaire with their user token. (https://delighted.com)Targeting/Advertising
_delighted_lst20 YearsYesThe time the delighted banner (for customer feedback) was last shown to the user (https://delighted.com)Targeting/Advertising
_ga2 yearsYesUsed to distinguish users (Google Analytics)Performance
_gat1 MinuteYesUsed to throttle request rate (Google Analytics)Performance
_gid1 DayYesUsed to distinguish users (Google Analytics)Performance
btagNEVERNoaffiliate referrerTargeting
btag_data14 DaysNoAffiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate.Targeting/Advertising
clickID14 DaysNoAffiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate.Targeting/Advertising
firstTimeLoginVisitNeverNoOnce the user logs in to the site this cookie is set to detect whether in the future we should show the user the sign up page or login page when they visit a page that requires authenticationFunctionality
LastGames30 YearsNoStores the user last played games.Functionality
__insp_identityNEVERYessession cookie, deleted when visit is over (inspectlet.com)Targeting/Advertising
__insp_nvNEVERYessession cookie, deleted when visit is over (inspectlet.com)Targeting/Advertising
__insp_refNEVERYessession cookie, deleted when visit is over (inspectlet.com)Targeting/Advertising
__insp_scptNEVERYessession cookie, deleted when visit is over (inspectlet.com)Targeting/Advertising
__insp_sidNEVERYessession cookie, deleted when visit is over (inspectlet.com)Targeting/Advertising
__insp_uidNEVERYeslong-term cookie that contains random ID assigned to visitor (inspectlet.com)Targeting/Advertising
__insp_widNEVERYessession cookie, deleted when visit is over (inspectlet.com)Targeting/Advertising
__qca20 YearsNoMedia advertising, stores information about visitors surfing habitsPersistent
_gaexp90 DaysNoUsed to distinguish usersPersistent
_hjIncludedInSample1 YearNoThis session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.Persistent
_uetsid1 DaysYesMicrosoft Bing Ads Universal Event TrackingTargeting/Advertising
_vis_opt_exp_*_combi100 DaysNoThis cookie is generated when users reach a particular combination. This cookie ensures that users see the same variation that they saw on their previous visit to the page.Persistent
_vis_opt_s100 DaysNoThis cookie detects if the user is new or returning to a particular test.Persistent
_vis_opt_test_cookieSession endNoThis is a temporary session cookie generated to detect if the cookies are enabled on the user browser or not.Session
_vwo_uuid100 DaysNoThis cookie generates a unique ID for every visitor and is used for the report segmentation feature in VWO. It also allows you to view data in a more refined manner.Persistent
_vwo_uuid_v2100 DaysNoThis cookie generates a unique ID for every visitor and is used for the report segmentation feature in VWO. It also allows you to view data in a more refined manner.Persistent
ai_session1 DayYesUsed to track application performance (https://docs.microsoft.com/en-us/azure/application-insights/)Functionality
ai_user1 YearYesUsed to track application performance (https://docs.microsoft.com/en-us/azure/application-insights/)Functionality
ajs_user_d365 DaysNoUsernameFunctionality
ARRAffinityNeverKINDAUsed by Azure to keep state between nodeFunctionality
ASP.NET_SessionIdUntil the user session expiresNoStores a unique identifier for your session.Functionality
betspin_uid1 yearNoStores a uniq id per connection (This is not longer used)Targeting/Advertising)
bs_affiliateBtag14 daysNoUsed to store affiliate’s tokenTargeting/Advertising
bs_affiliateData14 daysNoUsed to store affiliate’s infoTargeting/Advertising
bs_affiliatePayloadTag14 daysNoUsed to store affiliate’s payloadTargeting/Advertising
btagTwo30 YearsNoAffiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate.Functionality
C30 DaysYesadform.net trackingTargeting/Advertising
caccept365 DaysNoOnce the user has accepted and confirmed our use of cookies (via the cookie disclaimer) this is set in order to not re-show the cookie disclaimerFunctionality
CM1 DayYesadform.net trackingTargeting/Advertising
CM1414 DaysYesadform.net trackingTargeting/Advertising
cookieDisclaimer20 Years (undefined)NoStores information whether customer agreed with the cookie policyPersistent
CT1013032NEVERYesadform.net trackingTargeting/Advertising
currentLanguage30 YearsNoStores the user default language.Functionality
DSID13 DaysYesdouble click.nt trackingTargeting/Advertising
FavGames30 YearsNoStores the user favorite gamesFunctionality
geoip_countryNeverNoStores the country code where the user is connectedFunctionality
IDE365 DaysYesdouble click.nt trackingTargeting/Advertising
ioSession endYesSocket.io session id, used for updating the UI in real-timeSession
ReferenceCherryTwo30 YearsNoAffiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate.Functionality
Referer30 DaysNoUsed to store information about landing page or last website visited before coming to our landing pagePersistent
referrerNEVERNoFunctionalityurl referrer
scwWelcome31 DaysNoStores the default user product.Functionality
ShowGamesBar365 DaysNoStores the user setting to show games bar on the footerFunctionality
srv_idSession endNoServer load balancing. Redirecting user session to one of the servers in a cluster.Session
tbs_affiliateClickId14 daysNoUsed to store affiliate’s click idTargeting/Advertising
tokenYesadform.net trackingTargeting/Advertising
webserverNeverNoStores the ID of the node where the data is servedFunctionality
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