JackpotCity Review 2024: Top Features & Bonus Offers

The name Jackpot City Casino might sound familiar to those following the state of the global iGaming industry. The brand, established in the late 1990s, is one of the longest-running online casinos in the world - and it has now entered the South African market. While it’s a newcomer to the local gambling scene, it has already made waves with its generous welcome bonus (100% up to R4,000 Welcome Bonus). 

Jackpot City South Africa has an impressive collection of more than 500 games, some of them from game providers that are only available in SA. Jackpot City casino may not match some of the more established brands when it comes to the variety of payment methods, but it more than makes up for its shortcomings with its games and recurring bonuses.

Jackpot City Casino Welcome Bonus

The welcome bonus you can get at Jackpot City South Africa is attractive, to say the least. Plus, it has maybe the friendliest wagering requirements on the market. To claim it, all you need to do is:

1. Register your Jackpot City Casino account today

2. Deposit at least R50

3. Claim your bonus

What you’ll get:

• A 100% deposit match, up to R4,000

• A free spin on the Big City Wheel where you can win one of these:

  • 10 free spins on Hot Hot Jackpot City

  • 5 free flights on Aviator

Two’s Day

Your deposits on Tuesdays are worth more - 100 spins more, to be exact. Deposit at least R100 on Tuesdays and you’ll get 100 free spins to use between two games:

• Hot Hot Jackpot City

• Lucky Durian

You decide how to split the spins - it can be 100 on either of the two, or 50 on each of them, whatever you prefer. All winnings from the spins will be added to your Bonus balance and are subject to wagering requirements.

Wagering requirements:

• You have to play through the bonus amount 10 times to clear the bonus

• You have 30 days to complete the requirements

• Different games contribute in different proportions to the requirements. Slots contribute 100%, while Sic Bo, Roulette, and game shows, only 2%

• Once the wagering requirements are met, the bonus amount will be cleared for withdrawal

• Winnings from free bets are added to the bonus balance and are subject to the wagering requirements above. 

As you might expect, Jackpot City’s game library is dominated by slots to play for real money. Compared to most of its competitors, its slot variety is great, with suppliers you won’t find anywhere else. On top of them, it also has a nice selection of crash games and a collection of live dealer games from world-class casino software providers.

Jackpot City Casino Slots

Jackpot City South Africa offers a selection of more than 500 slots, way above the market standard in South Africa. The providers of slot games are the most beloved in the country. The games are divided into useful categories, like classics, new slots, Megaways games, and the Games of the Week. There is even a category for exclusive titles that you won’t find anywhere else:

• Reactoonz

• Book of Dead

• Blue Wizard Megaways

• Tundra Wolf Fire Blaze

• Dragon’s Fire Megaways

• Dazzle Me Megaways

Jackpot City Crash Games

There’s a large collection of crash games you can play at Jackpot City that goes way beyond the usual Aviator, Skyward, JetX trifecta. Among others, you can play titles like Dare Devil and Soccer Mania by Split the Pot, or Monkey Bizniz by BetKing, among others.

Jackpot City Live Casino Games

You’ll find more than 150 live dealer casino games available at Jackpot City, from some of the top dedicated providers like Evolution Gaming, Pragmatic Play, Playtech, and Light & Wonder. 

• Roulette: there are more than 30 types of roulette listed at Jackpot City, including Speed Roulette, Football Studio Roulette, Quantum Roulette 1000, and XXXtreme Lightning Roulette

• Blackjack: an impressive collection of 57 blackjack tables you can choose from, covering everything from the classic Vegas setup to Infinite Blackjack, Power Blackjack, and First Person Blackjack

• Baccarat: this classic casino game is available in 32 versions, with minimum stakes between R2 and R60,000. You can take it slow with Baccarat Squeeze or play fast with Lightning Baccarat. This section also has games like Bac Bo and Dragon Tiger.

• Poker: Play casino poker games like Casino Holdem, 3 Card Poker or Caribbean Stud at Jackpot City South Africa

• Game shows: you can also immerse yourself in a selection of over 20 live game shows like Crazy Time, Deal or No Deal, Funky Time, or Sweet Bonanza Candyland

• Other games: But wait, there’s more: dice games like craps and Super Sic Bo, a live dealer version of video poker, and Andar Bahar, and Cash or Crash, the live crash casino game from Evolution.

Jackpot City Quick Games and BetGames

Are you looking for a quick gaming session? Jackpot City has got you covered with its Quick Games. You can choose from a dozen titles that will fit as many rounds into a five-minute break as possible, with options like:

• Plinko

• Rock Paper Scissors

• Sweet Dice

• Jungle Gems

If you’re low on bandwidth, you can always go for a quick round of BetGames, with titles like:

• War Of Bets

• Lucky 5

• Dice Duel

Sports Betting at Jackpot City Casino

Jackpot City is a dedicated South African casino site. There is no sports betting section available.

Deposit and Withdrawal Methods at Jackpot City Casino

Jackpot City South Africa does its best to make it easy for you to top up your account and withdraw your winnings. While the list of its supported payment methods isn’t huge, it does cover all the most widely used options for your convenience. 

For most payment methods, Jackpot City Casino doesn’t add any added fees.

Jackpot City Casino’s withdrawal time is between 0 and 48 hours, depending on the method you choose. This makes it a fast-payout casino. 

Depositing & Withdrawing at Jackpot City South Africa

Jackpot City offers a variety of deposit methods, including EFTs, debit/credit cards, and prepaid vouchers. 

• Withdrawals can be done via EFT or Instant Cash services (e.g., ABSA Cash Send), with a 72-hour processing time.

• All deposits at Jackpot City are instant and fee-free, except bank transfers which can take up to 72 hours depending on your bank.

Deposit Methods

How To Make Deposit at Jackpot City Casino

1. Log into your Jackpot City account

2. If you don’t have one, you can register it here

3. In the top right select the 👤icon to access your account

4. From the menu, select “Deposit” 

5. If you haven’t already, you’ll need to complete the Document Verification to proceed

6. Select your preferred payment method

7. Follow the on-screen instructions

Withdrawal Methods

Withdrawing your winnings always takes longer than depositing because of the extra verifications required by the casino. Jackpot City is not an exception to this rule. Most payments are completed within minutes, while some of them can take 24 business hours or more to be completed.

Withdrawals at Jackpot City shouldn’t take more than 24 hours but even with the extra verification and security checks, they shouldn’t exceed 5 working days. If they do, reach out to customer support (support@jackpotcity.co.za) for updates.

How To Make a Withdrawal at Jackpot City Casino

1. Log into your Jackpot City South Africa account

2. In the top right select the 👤icon to access your account

3. From the menu, select “Withdrawal”

4. Select your preferred payment method

5. Follow the on-screen instructions

How to Sign Up With Jackpot City Casino

1. Visit jackpotcity.co.za on your desktop or mobile browser

2. Press the “Sign Up” button in the top right corner

3. Fill out the form with your information. Make sure it is accurate, as it will be used to verify your account

4. Verify your documents:

   1. Press the 👤icon (on desktop) or open the ≡ hamburger menu (on mobile)

   2. Select “Document verification”

   3. Upload one of the documents:

      1. Green Barcode ID

      2. ID smart card (front and back)

      3. Passport

      4. Driver’s license (front and back)

5. Once the verification is complete, you can deposit, claim casino bonuses, and play all the games at Jackpot City South Africa

Jackpot City Casino Login Guide

1. Visit jackpotcity.co.za on your desktop or mobile browser

2. Press the “Login” link in the top right corner

3. Enter your phone number and password

4. Press “Login” and you’re done\

Jackpot City Casino App

Unlike many other South African online casinos and betting sites that rely solely on their mobile browser version. Jackpot City South Africa has a range of smartphone casino apps. You can download the mobile app from the website or install it from the Huawei App Gallery. Here’s how:

1. Visit the jackpotcity.co.za on your desktop or mobile browser

2. Open the ≡ hamburger menu on the left

3. Select “Get the App”

4. Choose the right app for your mobile platform

5. Follow the instructions 

Jackpot City Casino on Mobile

The mobile interface at Jackpot City South Africa is simple, and easy to navigate, with everything at hand. It’s almost identical to the desktop site but simpler. The mobile interface is crisp and responsive. It works great on the small screen of the iPhone SE and the large screen of a modern-day flagship Android phone or the big screen of a foldable phone - or a tablet. 

Here’s how to play Jackpot City games on your phone:

1. If you haven’t installed the Jackpot City app, visit jackpotcity.co.za on your mobile browser

2. You can install the appropriate app for your mobile platform

3. Log into your account

4. Deposit

5. Start playing your favourite games

Jackpot City Casino Customer Support

Like many other online casinos and other businesses nowadays, Jackpot City South Africa has a live chat service powered by an AI assistant. Unfortunately, it’s not as smart as you expect an AI to be. Instead of conversations, you can click through pre-defined questions. Ultimately, you can reach a person - a City Agent - who can give you more responses. 

Overall, JPC’s “AI agent” is just a fancy FAQ. One thing we liked, though, is that you can download the entire chat history once you’ve finished the conversation, so you can always look up anything you might need.

You can contact Jackpot City through these methods:

Bottom line: My Verdict on Jackpot City Casino

Most South African online casinos are either betting-focused or offshore. Jackpot City is the best of both worlds: it runs on a Mpumalanga license, but it’s focused on casino players, not bettors. This means that the welcome bonus is casino-focused, and you can complete the wagering requirements on slots. I miss this at its competitors, including its sister site, Betway. 

Overall, I’m very happy with Jackpot City’s bonuses, games, and tournaments. It’s still a work in progress, and it shows - it doesn’t have a blog, and it’s missing some promotions. But it’s growing in the right direction.