playTSOGO Review 2024

playTSOGO is the online division of Tsogo Sun, the company behind some of the biggest and best-known land-based casinos. Its website stands out through its elegant design, although it could use some usability improvements. It has attractive bonuses, especially its generous welcome bonus of up to R10,000. 

On the other hand, its game library is small, with fewer than 200 games - although it has already announced the addition of more. It lacks some of the betting options its competitors boast, like BetGames and number bets. However, it has games few other South African casinos have and a fully-fledged sportsbook.

25 Bonus Bets for Slots

If you are a fan of slot machines, you can start your time at playTSOGO with a bonus tailored to your tastes: 25 bonus bets on your favourite slots. To get it, all you need to do is register your playTSOGO account and verify your phone number. The bonus will appear as a pop-up where you can accept it, and get going.

Terms and Conditions:

• The bonus can be claimed only once by new playTSOGO players

• You need to verify your phone number using the OTP (one-time password) you receive by SMS

• The bonus will expire after 48 hours

• You can play the bonus on 21 slot machines including Mega Fire Blaze Big Circus, Fire Blaze Eternal Lady, Silver Bullet Bandit Cash Collect, and others. Check the bonus terms for the full list.

• The maximum payout from using the free spins is R200

• You need to play through your winnings 30 times on slot games before you can cash out

• You need to deposit at least R50 before you can initiate a withdrawal

R25 No-Deposit Bonus for Table Games, or Sports Bets

New at playTSOGO? It’s time to make a choice: which no-deposit is the best for you? You can opt into one of these three options:

• An R25 golden chip for table games, card games, and live dealer games

• An R25 free bet you can use at the playTSOGO sportsbook

Here’s how you can claim your bonus:

1. Register your playTSOGO account

2. Verify your phone number using the OTP (one-time password) sent by the system

3. Claim your bonus by accepting the pop-up that appears

Terms and Conditions:

• The bonus can be claimed only once by new playTSOGO players

• You need to verify your phone number using the OTP (one-time password) you receive by SMS

• You will get 25 Golden Chips, worth R1 each

• You will get R25 in non-cashable bonus bets, with no minimum odds

• The bonus expires after 48 hours

• Usable on Table, Card, or Live Games only (not slots)

• Max payout is R200

• Winnings require 30x playthrough before cashing out

• R50 deposit required before withdrawal

Welcome Bonus - 100% up to R10,000 on your First Deposit

Your first deposit at playTSOGO is worth more - twice as much, to be exact. The casino will match it up to the amount of R10,000. Here’s how you can claim it:

1. Make sure your phone number is verified

2. Deposit at least R50 into your wallet

3. Once you complete the deposit, a pop-up will appear, asking you to accept the bonus (you can decline, too)

4. You need to play through the bonus 30 times before you can withdraw. 

5. You can complete the wagering requirements on “on-demand games” (slots), live games, and game shows.

6. Slots contribute 100% toward the requirements

7. Live games and game shows contribute 10% (R1 for every R10 played)

8. Table games, video poker, and blackjack do not contribute toward the requirement

9. If your bonus balance goes down to R5, it will become “Bust” - it will be added to your real-money account and becomes withdrawable

playTSOGO is not your usual South African online casino - perhaps because it is the online version of the famous Tsogo Sun network of real-life casinos. As such, its games are arranged slightly differently than you might have been used to. 

The “Vegas” section has all the run-of-the-mill online slots, but you’ll also find a number of them in the “Privé” section, plus, there are a handful in the VIP Suite, too. The game library at playTSOGO is not very big but it’s filled with quality games not many of its competitors have.

playTSOGO Slots

Most of the slots available at playTSOGO are listed under the “Vegas” section of the casino. Here, you’ll find games from three well-known game providers:

• Light and Wonder (formerly Scientific Games) - 8 games

• Pragmatic Play - 98 games

• Playtech - 78 games

For some reason, all Playtech games are listed once again under the “Privé Slots” section - the selection of games available here is identical to the Vegas section. The “VIP Suite” has a few Pragmatic Play slots, once again duplicated from Vegas. 

The selection of games might be limited, but their quality more than makes up for their low numbers. Among others, you can dive into some of the most beloved slots here:

• Gates of Olympus

• Sugar Rush

• Floating Dragon Hold & Spin

• The Walking Dead

• Pyramid Valley

• Pigeons from Space!

The game library at playTSOGO will expand in the near future. The casino will add games from Red Tiger and NetEnt, and probably live dealer games from Evolution Gaming to its library.

playTSOGO Live Casino Games

For live dealer games and game shows, you’ll need to visit the “Privé” section of the playTSOGO Casino. Here, you’ll find 48 games from Pragmatic Play and Playtech, featuring games that are a rarity at other South African casinos. All games are lumped together.

• Roulette is a live casino staple. There are 14 tables available at playTSOGO, from classic formats to innovative ones like Football Roulette and Speed Bet Roulette.

• There are 16 Blackjack tables, most of them traditional games

• The Baccarat variety is not that big at playTSOGO: you have 8 tables to choose from, half of them with no commission

• You can also dive into a couple of live game shows at playTSOGO with Adventures Beyond Wonderland and Who Wants To Be A Millionaire

• There are also a handful of other games, like 3 Card Brag, Hi-Lo Club, and Dragon Tiger

Crash Games

While there are no crash games available at playTSOGO at the time of writing, it is planning to add Aviator to its library pretty soon. Keep an eye on the site for updates.

At the time of writing, there are only two crash games available: 

• Circus Launch

• Cash It

Sports Betting at playTSOGO

If you are used to dedicated sports betting sites in South Africa, the betting section at playTSOGO might strike you as unusual. Its design is a bit different from what its competitors offer, with a sophisticated, elegant, dark design.

The playTSOGO Sportsbook offers sufficient coverage of global and local sports events. Soccer, tennis, and basketball are the featured sports, but the sportsbook covers everything from Aussie Rules Football to pool, handball, and golf. It even has sections for entertainment and political bets. You can bet on the Oscars, the BBC Sports Personality of the Year or even the winner of the 2028 US Presidential Elections.

playTSOGO covers all the major sporting events you might be interested in:

• The UEFA Champions League

• The English Premier League

• The South African Premiership

• The Davis Cup

• FIBA, EuroLeague, NBA, and even NKL matches

Deposit and Withdrawal Methods at playTSOGO

playTSOGO supports deposit methods tailored to the South African gamblers’ needs. You can top up your account quickly and easily using anything from SnapScan to secure EFTs. The minimum deposit accepted by playTSOGO is R50, and the maximum is limited by the payment method used. playTSOGO doesn’t perceive any fees for your deposits.

Deposit Methods

(The limitations for voucher deposits are based on voucher transaction limits)

The deposits are processed instantly by playTSOGO. In some cases - like in the case of EFTs - it may take some time for the money to show up in your account.

How To Make Deposit at playTSOGO

1. Register and log into your playTSOGO account

2. In the top right, locate the “Deposit” button

3. Select your preferred deposit method

4. Enter the amount you want to deposit

5. If you have a promo code, you can use it here

6. Press “Deposit” and follow the on-screen instructions

Withdrawal Methods

When it comes to withdrawals, playTSOGO is much less flexible. The only available withdrawal method at this time is the EFT.

The withdrawals are processed during business hours (Monday to Friday, between 9 AM and 4:30 PM), excluding weekends and holidays. In general, the payment takes 24-48 hours to be processed. Note that playTSOGO only supports transfers to South African bank accounts.

How To Make a Withdrawal at playTSOGO

1. Visit playTSOGO.co.za

2. Log into your playTSOGO account

3. From the menu, select “Cashier”

4. Select “Withdraw”

5. Click or tap “Payout”

6. Enter the amount you want to withdraw

7. Select your bank

8. Select your account type

9. Enter your account number

10. Press “Withdraw” and follow the on-screen instructions

How to Sign Up With playTSOGO

1. Visit playTSOGO.co.za

2. In the top right, locate and press “Register”

3. Fill out the registration form carefully with valid data about you

4. Confirm you are of legal age

5. Subscribe to promotional materials from playTSOGO to be up-to-date with its bonuses and special offers

6. Press “Join”

7. You’ll be prompted to verify your phone number - you can skip this step if you plan to verify it later

playTSOGO Login Guide

1. Visit playTSOGO.co.za

2. In the top right, locate and press “Login”

3. Enter your username and password

4. Press “Log In”

5. Make a deposit and start playing!

playTSOGO App

playTSOGO doesn’t have a smartphone app at this time.

playTSOGO on Mobile

On mobile, playTSOGO has the same elegant design it has on desktop. It is easy to navigate, it is responsive and very usable. Aside from the menus hiding under a hamburger icon (☰), it is the same as on a desktop, offering a consistent experience across devices. 

How to Play at playTSOGO on Mobile

1. Visit playTSOGO.co.za on your smartphone

2. Locate and press the “Login” button in the top right

3. Enter your username and password

4. Press “Login”

5. From the hamburger menu (☰) select the section you want to visit

6. Top up your account

7. Scroll to the game you want to play and dive right in

playTSOGO Customer Support

The smart chatbot available on the playTSOGO website is quite insistent - if it notices that you dwell on a page for a while, it will ask you if you’re having trouble operating. Otherwise, it’s your run-of-the-mill chat operator, capable of answering simple questions, connecting to a host, or arranging a callback, with no AI nonsense in the mix. The live chat function is available “all day and night” but it’s not the only way to contact playTSOGO:

playTSOGO’s support service is available all week long:

• Sunday to Tuesday between 7 AM and 9 PM

• Wednesday to Saturday between 7 AM and 11 PM

Bottom line: My Verdict on playTSOGO

playTSOGO is already an impressive online casino but it’s still a work in progress. Its game library is small, but it’s also a work in progress. At the time of writing, it has already announced the addition of new games from Evolution Gaming, and everyone’s favourite crash game, Aviator. With them, playTSOGO will become a worthy competitor for any South African online casino.