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PoleStar Casino Review

Star Icon4.5/5
  • Overall

    Star Icon4.5/5
  • Bonus

    Star Icon4/5
  • Payment

    Star Icon4/5
  • Support

    Star Icon5/5
  • Games

    Star Icon4.5/5

Payout Speed:

1-5 Days

Win Rate:

Logo image for Polestar casino
Welcome Bonus up to R17500
According to our Editorial Guide
This page is written by
Kelvin Jones
Kelvin JonesSenior Online Casino Expert
Fact checked by
Ilse Lotz
Ilse LotzHead of Editorial
clockReading time 15 min

PoleStar Casino Information

CurrenciesSouth Africa Rand
Payment MethodsVisa, MasterCard
Casino Launched:2021-09-09
LicenseAntillephone Licence Validation Curacao
No. of Games6000+
SoftwareBig Time Gaming, 1x2gaming, Play n GO, Playtech, Quickspin

⚠ Stay Informed. Stay Safe.

Gambling, while enjoyable for many, can spiral into an addiction for some. PlayCasino believes in responsible gambling and offers resources to help our users understand and manage the risks associated. Know the signs and ensure you play responsibly.

Launched in 2022, PoleStar is a fresh new casino that is friendly to South African players. It has an attractive “stars and constellations” theme that you can see in the background, welcome banners, the casino logo, the various icons, and even the way they’ve designed the bonuses. The shiny purple casino is also a sports betting destination - you can find a working online sportsbook in the “Sports” section. The casino has different bonuses for sports and casino players.

You will be spoilt for choice in the casino section with over 6000 slot games, table games, jackpots, and live dealer games. PoleStar Casino is powered by titles from over 90 different software providers, including big names like Netent, Microgaming, and Playtech.

We always review casinos from a South African perspective. PoleStar Casino has a stellar score in this regard due to its excellent game selection, full support for ZAR payments, and SA-friendly payment methods, including crypto and EFT. Before making your final decision about this casino, please take a few minutes to review our in-depth review. We cover everything from bonuses to fairness, customer experience, safety, and reliability!

PoleStar Casino Bonus

PoleStar Casino has a modest selection of player promotional offers, including a welcome bonus, weekend reloads, and weekly cashback. You can find the basic info in the table below.

BonusBonus DescriptionCode
Welcome Casino BonusDeposit Bonus up to R16,000 + 50 Free SpinsNo code required
Weekend Reload Bonus50% bonus up to R11,200 + 50 Free spinsNo code required
Weekly CashbackUp to 15% cashback max R48,000 per weekNo code required
Welcome Sport Bonus100% up to R1,600No code required
Sport Weekly Reload Bonus50% up to R8,000No code required
Sport Cashback Bonus10% up to R8,000No code required
Sport JackpotR240,000No code required
Virtual Sport Excitement10% up to R8,000No code required
E-Sport Stakeback50% up to R800No code required
Horse Racing Reload50% up to R800No code required

PoleStar Casino No Deposit Bonus

We did not encounter any no-deposit bonuses during our review of PoleStar Casino.

PoleStar Casino Welcome Bonus at a Glance

  • 1st deposit: Deposit at least R320 to claim a 100% match bonus up to R8000

  • 2nd deposit: Deposit at least R320 to claim a 70% match bonus up to R4800

  • 3rd deposit: Deposit at least R320 to claim a 50% match bonus up to R3,200 + 50 free spins

PoleStar Casino Free Spins

The casino gives out free spins along with its welcome bonus and weekend reloads. However, we didn’t spot any standalone free spin offers at the casino during our review.

Polestar Casino Bonus

Bonus Conditions

The following are the main bonus terms for the welcome offer:

  • A wagering requirement of 40x is applicable on all deposit bonuses and free spin winnings.

  • All bonuses require a minimum deposit of R320.

  • Free spins can only be used after completing the deposit cash bonus wagering.

  • Bonuses cannot be claimed on deposits made via Neteller/Skrill.

  • The maximum bet allowed with bonus funds is R80.

  • Wagering requirements must be completed within 10 days of activating the bonus.

PoleStar Weekend Reload Bonuses

Make a minimum deposit of at least R320 anytime between Friday and Sunday at PoleStar Casino to claim a 50% reload bonus worth a max of R11,200. If you deposit at least R800, you will also get 50 free spins.

The bonus comes with a wagering requirement of 40x on bonus cash and free spin winnings. The maximum allowed bet value is R80. The free spins are valid on specific slot games selected by the casino.

PoleStar Weekly Cashback

This is a VIP bonus at the casino available only to players in one of the top 3 VIP levels – Gold, Platinum, or Diamond. Cashback is paid on losses suffered while playing the games in the casino section.

Gold players can claim a 5% cashback, while the levels above get 10% and 15%, respectively. The minimum eligible cashback is R80, and the maximum you can get is R48,000. The cashback is calculated on your activity between Monday – Sunday each week.

Any withdrawals and bonuses claimed during the week will reduce the cashback bonus. Players have to manually claim the bonus by contacting live chat every Monday. If you fail to do so, that week’s bonus will be voided. The bonus comes with a 1x wagering requirement.

PoleStar VIP Club

The casino VIP Club is divided into five tiers. All registered players automatically start at the lowest Bronze tier. The other tiers are Silver, Gold, Platinum, and Diamond. As you play more real money games, you get points to increase your VIP level. You unlock perks like higher withdrawal limits, improved cashback, and a personal account manager at higher levels.

Star Journey and Bonus Shop

The loyalty perks system at PoleStar Casino is called Star Journey. The program is open to all registered players at the casino. Once you place enough bets at the casino, you advance to a higher level.

There are over 60 "Star Levels" divided into tiers or constellations with names like Holy Lance, Square Nail, Hearts are Health, and so on. At each level, you get perks like free spins, bonuses, and star coins.

You can also earn star coins in other ways by performing certain activities at the casino. This could be anything – depositing funds, wagering real money, and completing the challenge tasks on the Weekly Challenges page.

The star coins can be used in the Bonus Shop to unlock free bets for the PoleStar sportsbook or bonuses and free spins that are useful in the casino section. The cost of items in the bonus shop range from 50 to 300-star coins or more.

PoleStar Casino Games

PoleStar Casino gives you a chance to browse through over 6500 unique games. Very few online casinos can boast of a game library of this size.

You are also guaranteed quality along with quantity – the casino has slots from powerhouse developers like Netent, Play’n Go, Pragmatic Play, Red Tiger, Betsoft, and Booming. Companies like Evolution, Pragmatic Live, and Swintt provide live dealer games.

You can play slots for free using a demo mode – no registration is required for this trial mode. Hover your mouse over a game icon (or tap it once on mobile) to see if demo mode is available. You can also find the provider name in this way. The game lobby is incredibly well designed, with all games at the casino arranged into the following categories.

New Games

If you want the latest releases from the best names in the industry, you come to this section of PoleStar Casino. New games we spotted include Vinnie Jones Roulette, 9 Skulls of Gold, Book of Aphrodite, Mega Hops Megaways and Mount M.

Top Games

In this section, you can find games the casino thinks you should give a go. Legacy of Egypt, Black Wolf Hold and Win, The Ankh Protector, Buffalo Blitz, and Crazy Time were all there at the time of writing.

Popular Games

As the name indicates, this is where some of the most popular games at the casino can be viewed. Book of Demi Gods IV, Joker’s Luck, Scarab Temple, The Walking Dead, Wolf Fang Iron Wolf, and Crazy Coin Flip Live are some games on show.

Exclusive Games

If you want to play a handful of games, you cannot find at any other online casino; you can check out this section. We found the following games here – 9 Skulls of Gold, Club Royale live game rooms, Adventure of Bobby Woods, Wazamba, Jungle Tangle, and Malina.


This is where you can find all 6000+ video slots at PoleStar Casino. You can find classics like Book of Dead, Reactoonz, Dead or Alive II, Cash Noire, Buffalo Power, Narcos, Starburst, and ChiliPop, along with thousands of other cool options.


If you want to become a millionaire overnight, try your luck at some of the games in this section. Available titles with big jackpots include Dr. Fortuno, Temple Tumble Team Drop, Temple of Wealth, Casino Stud Poker, and Age of Gods Norse.

Table Games

This is where you can play the software versions of popular casino games like blackjack and roulette. Titles like European Roulette, Blackjack Bonus, Baccarat, Oasis Poker, 3D Blackjack, Double Bonus Poker, and Vegas Strip Gold Series are available.

Live Dealer Games

PoleStar Casino has a massive selection of live dealer game rooms powered by Evolution, Pragmatic Live, and Swintt. You can play blackjack, baccarat, roulette, sic bo, andar bahar, and more against live human dealers. The section also has wild gaming shows like Dream Catcher, Monopoly Live, Sweet Bonanza, and Crazy Time.

📱 PoleStar Casino Mobile

PoleStar Casino is a PC and mobile casino rolled into a single package. You don’t have separate apps for iOS and Android. Instead, you play the casino on any device using a web browser like Chrome or Safari.

The HTML5 website is designed to provide an optimal experience on smaller mobile screens. The icons are resized, and the buttons and links are enlarged and repositioned to give excellent control with touch screens.

As long as you have decent 4G or WiFi access, the games will load as soon as you click them. Virtually all games are available across PC and mobile since, in 2022, all the games are made using HTML5.

PoleStar Casino User Experience

Thanks to the smart web design, the overall user experience at PoleStar Casino is stellar. The dark purple/indigo background doesn’t strain your eyes at all. The text is easily readable, and the casino layout is intuitive and easy to navigate.

All the vital information and terms & conditions are provided on the website. The casino also offers live chat for registered players in case there is any difficulty in using or accessing any feature on the casino website.

PoleStar Casino Experience from the Playcasino Team

With thousands of games, a modern instant online website, and excellent support, the PoleStar casino experience is world-class. This is a brand new site launched in 2022, and it shows in virtually every aspect. The banking section with separate tables for each country’s payment methods is an example of how well-designed the entire casino is! 

PoleStar Casino Customer Service

The casino has a detailed FAQ section that covers most of the common issues you might face online. If that doesn’t help you, you can contact the customer support team at any time using the following methods:

🔐 PoleStar Casino Security

We could not find any faults with the security system at the casino. All important pages are secured using advanced 128-bit SSL encryption. The casino enforces a strict password policy and privacy policy to prevent unauthorized access. They also conduct frequent security checks and audits, keeping in line with the best practices of the wider online casino industry.

Fairness of Terms & Conditions

The casino provides its players with a fully transparent and detailed set of bonus terms. No aspect is left untouched – everything is specified and well articulated to prevent any ambiguity or confusion.

That said, the wagering requirements at this casino average around 45x, applicable on both deposit and bonus amounts. Ideally, you want it to be below 30x and only on the bonus amount. But compared to other sites that have 50x or 60x wagering, PoleStar Casino is still miles better.

PoleStar Casino Login & Registration

You can create a PoleStar Casino account in a matter of minutes. This can be done on a PC, laptop, or even your iPhone/Android smartphone. Follow these simple steps:

  1. Visit the PoleStar website using any web browser

  2. Click/tap on the light blue “Register” button on the top right corner

  3. In the first window, pick from these options:

    1. Casino bonus

    2. Sports bonus

    3. Promo code

    4. No bonus

  4. In Step 2, enter the following details in the spaces provided

    1. Email address

    2. Username for the account

    3. Password for the account

    4. Accept casino terms (tick box next to statement)

  5. In Step 3, provide these additional details:

    1. Name and surname

    2. Birthday

    3. Gender

  6. In the final step, enter the following:

    1. Select your country from the list

    2. Select a preferred currency from the list

    3. Phone number

    4. City

    5. Address and postcode

  7. Once you fill in everything and confirm, the casino will create your account and log you into it. You may now deposit funds to claim the welcome bonus and start playing!

How to Restore Password

If you forget your password for the PoleStar casino account, you can recover it easily by following these simple steps:

  • Visit the PoleStar website and click on Log In

  • Select the “Forgot Password” option

  • Enter your registered email address and click on “Reset Password”

  • The casino will send a link to that email address

  • Open the link and follow the instructions to create your new password

  • When you are ready, click on the “Save Changes” button - your account password has been recovered!

Payment Methods

The casino accepts currencies from dozens of countries around the globe. They must provide a wide array of payment methods to adequately cover these regions. The good news is that ZAR is fully supported, and SA players can access 10 different payment methods, including EFT and crypto.


Most of the payment methods available to South African players at PoleStar Casino support both deposits and withdrawals. In all possible instances, the casino will send your payout to the deposit payment method.

If that is not possible, they will provide you with several alternatives, including EFT. You can withdraw a minimum of R200 and a maximum of R100,000 from PoleStar Casino in a single transaction.

The casino will take 1-3 working days to process your withdrawal request. This is standard across the online gaming industry. First-time players must also provide ID and address proof as part of KYC.

Withdrawal MethodProcessing TimeMin AmountMax Amount
Withdrawal MethodProcessing TimeMin AmountMax Amount
Bitcoin CashInstantR200R100,000
USD CoinInstantR200R100,000


All deposits result in the instant crediting of funds to your casino balance. There are no transaction charges. However, deposit limits do apply and the max amount can vary depending on your preferred payment method.

Deposit MethodProcessing TimeMin AmountMax Amount
Deposit MethodProcessing TimeMin AmountMax Amount
Bitcoin CashInstantR200R100,000
USD CoinInstantR200R100,000

Why Choose PoleStar Casino

PoleStar is a brand new, fully licensed casino with a massive game collection and interesting bonuses/loyalty perks. It even has a complete online sportsbook for live betting enthusiasts. The casino fully supports SA players and offers excellent mobile gaming with fast payouts and crypto transactions.

PoleStar Casino especially stands out with a varied sportsbook bonus offer. You'll find their offer fresh and exciting regardless of your preferred sport or bet type.

🛡 PoleStar Casino License

PoleStar operates under License No.8048/JAZ granted by the Government of Curaçao.

How it Compares to Other Casinos

In terms of the games offered, PoleStar Casino is on the same level as the best online casinos in the industry. With over 6000 titles and 90+ providers, it is easily in the top 5% of the online casinos out there. It is in a different universe compared to single-provider online casinos. 

You will find many such online casinos in the South African industry powered by software companies like RTG and Rival. Major SA online casinos like Springbok and Yebo are examples of single-vendor online casinos. While these sites only have a few hundred games at best, PoleStar offers you thousands, including hundreds of jackpots and live dealer games. That massive live casino segment is quite unlike anything offered by smaller SA casinos. 

And with crypto and instant EFT payments, PoleStar is up there with the most popular South African gambling sites when it comes to hassle-free banking and quick payouts. 

Casino InformationPoleStar Casino
PoleStar Casino
Springbok Casino
Springbok CasinoSpringbok Casino Review
Yebo CasinoSilverSands Casino
SilverSands CasinoSilverSands Casino Review
BonusWelcome Bonus up to R17500500% up to R5000 + 50 Free Spins on Fortunate BuddhaR350 Free Chip + up to R12,000 Match BonusR400 Free No Deposit Bonus + 200% Signup & 100% Cash Back Bonuses
Coupon code
Top FeaturesMany cryptos availableUnique loyalty programLarge selection of gamesSportsbookExcellent on MobileGood Game VarietybitcoinTrusted Casino24/7 SupportLarge selection of gamesSafe & secureLocal banking methodsCrypto AcceptedGood Game VarietyExcellent on MobileTrusted and known brand
Min. Deposit$R200$R25$R100$R50
Payment Methods
10 more
6 more
7 more
9 more
LicensesAntillephone Licence Validation CuracaoCuraçao (CGCB)Curaçao (CGCB)Curaçao (CGCB)
WebsitePlay NowPlay NowPlay NowPlay Now

Pros & Cons

  • Check Icon6500+ Games from 90+ providers
  • Check IconAll major cryptocurrencies are supported
  • Check IconHas SA-friendly payment methods like Instant EFT
  • Check IconZAR is an accepted currency
  • Check IconThe casino has a dedicated ZA landing page
  • Check IconUnique Loyalty bonus perks
  • Check IconFully licensed casino
  • Close IconDoesn’t offer a no deposit bonus
  • Close IconNo phone support

Why Do South African Players Love PoleStar Casino

In short, here’s what SA players find exciting about PoleStar Casino:

  • Accepts players from South Africa

  • Has an online sportsbook

  • It has over 6000+ video slot games

  • Big brands like Netent, Microgaming, Pragmatic Play

  • Excellent mobile gaming

  • South African Rand payments supported

  • Bitcoin and other cryptos supported

Frequently Asked Questions (FAQs):

Is PoleStar Casino safe and reliable?

Yes, PoleStar is a fully licensed casino operated by Rabidi NV, a well-known entity. Over 18 popular online casino sites are associated with this operator. Even though PoleStar is a brand new site, since such a trusted company operates it, you can rest assured that it is a safe and reliable casino.

Does PoleStar Casino offer a bonus?

Yes, you can claim a huge welcome bonus when you sign up at this casino. Following that, look out for weekly reloads, weekly cashback, a loyalty/VIP club, and other interesting and unique offers at the casino.

Does PoleStar Casino have live gaming tables?

Yes, The casino has a massive live gaming section powered by Evolution and Pragmatic Live. You can play at dozens of live game rooms offering blackjack, roulette, baccarat, poker, and live game shows in various languages.

Which online casinos are legal?

Legality depends entirely on your location. For instance, in South Africa, online casinos based within the country are not legal. But you can safely play at licensed offshore casinos in industry hotspots like Curacao, Malta, and Gibraltar.

Kelvin Jones
Kelvin Jones

Senior Online Casino Expert

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Kelvin Jones is a seasoned professional in South Africa's online casino scene, boasting over a decade of expertise. He's your ultimate guide in selecting the finest online casinos, providing insights ...continue reading

17+ Years Experience
Clock Icon 15 min read
Fact-checked by: Ilse Lotz
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