|R50,000 Welcome Bonus|
|200 Free Spins|
Lucky Dreams is a brand-new online casino with a massive game portfolio and promotions of epic proportions. This brand was launched in 2021 by the popular casino operator Dama N.V.
South African players are accepted and there are plenty of SA friendly features that make this casino a perfect fit for SA players.
We have vigorously tested Lucky Dreams casino for the purpose of this extensive and unbiased review. We are happy to issue this casino a high reputation rating. The casino is licensed, regulated, fair and safe.
If you’re looking for an eclectic collection of games in a practical, mobile friendly package, Lucky Dreams casino could be the answer.
Live chat, Email
1x2gaming, ELK Studios, NetEnt
Number of Games/Slots:
Jackpot Slots, Real Money Slots
Lucky Dreams Casino Bonuses
First Deposit Bonus: Get a 100% bonus up to a maximum of ZAR10,000 and 100 free spins on your first deposit after sign up. No bonus code required to claim this offer. Free spins are usable on Lucky Lady Moon and will be credited at the rate of 20 free spins every day when you login for the next 4 days.
Second Deposit Bonus: Get a 100% bonus up to a maximum of ZAR10,000 and 50 free spins on your second deposit after sign up. Use the bonus code LUCKY2 while making the deposit to claim this offer. Free spins can be used on Lucky Lady’s Clover and free spins are issued as soon as the deposit is successfully processed.
Third Deposit Bonus: Get a 50% bonus up to a maximum of ZAR20,000 and 50 free spins on your third deposit after sign up. Use the bonus code LUCKY3 while making the deposit to claim this offer. Free spins can be used on Safari Sam 2 and free spins are issued as soon as the deposit is successfully processed.
Fourth Deposit Bonus: Get a 25% bonus up to a maximum of ZAR10,000 and 100 free spins on your fourth deposit after sign up. Use the bonus code LUCKY4 while making the deposit to claim this offer. Free spins are issued as soon as the deposit is successfully processed.
Lucky Dreams Casino Customer Support
On the website, the footer section has links to FAQs and Contact Us pages. The FAQs are useful and answer most of the common questions new players have. However, if you find that you need further help and want to get in touch with Lucky Dreams customer support, you have a few options:
Live Chat: Click on the speech bubble icon on the bottom right of the screen to initiate the live chat
Email: send an email to [email protected]
Contact Us form: The contact form is available right on the website. Just fill up the form and click submit. This is virtually the same as sending an email, you will receive the response as an email to the address you provide
Unfortunately, Lucky Dreams does not have a phone number where you can directly call and talk to customer support. This is one of the only drawbacks of this casino in our opinion.
Lucky Dreams Casino Terms & Conditions
Before depositing money or playing games at an online casino, we advise all of our readers to read the terms and conditions. By reading the terms and conditions, you will be aware of numerous criteria, limits, and a plethora of other little things that will make a significant difference in your gaming experience with the casino. While you should read all of the terms and conditions at Lucky Dreams Casino, we have highlighted a few key ones for your convenience.
- Players from the following countries are not allowed for real money play – Greece, United States of America, United Kingdom, Spain, France and its overseas territories, Netherlands, Israel, Lithuania, Dutch West Indies, Curacao, Gibraltar, Jersey
- Players are solely responsible for paying any fees or taxes associated with their casino winnings as per the laws and regulations in their jurisdiction.
- A Player Account that has not been signed into or logged out of for twelve months is considered inactive. If your Player Account is deemed inactive, the Casino maintains the right to impose a monthly administration fee of €10and the fee is charged so long as there is a positive balance in the account.
- Each player, household, IP address, etc. is only permitted to open one account. Opening multiple accounts can lead to the termination of all accounts.
- Players may not allow anyone else access to their accounts, be it another adult or a child
- All players can make use of all of the bonuses and tournaments available on the website. However, some offers may not be available in some countries and if the player is a citizen of any such restricted country, he or she will not be eligible to avail the offer.
- All bonuses and other times mentioned on the website are generally in UTC time zone
- For most deposit bonuses, the wagering requirement is 40x the bonus amount
- When it comes to fulfilling wagering requirements, bets made on the following game categories will be counted towards the fulfilment accordingly – Slot games – 100%, roulette games – 25%, card games – 10%, Poker games – 5% and other games – 0%
Lucky Dreams Casino Safety
Lucky Dreams Casino Login & Registration
Only registered players are allowed to wager and win real money at Lucky Dreams casino. Prerequisites for registration are – you must be of legal gambling age, you must not be from a restricted territory, you must not have been blacklisted from online casinos. If you already own a Lucky Dreams casino account, you can simply login as follows:
- Visit the Lucky Dreams Casino website from mobile or PC
- Click or tap the login button
- Enter your email address and password
- Click or tap on Sign in
If you don’t have a Lucky Dreams casino account, you can make one for yourself in just a minute or two. Here is how the registration process works:
- Visit the Lucky Dreams Casino website either from a PC or a mobile device
- Click or tap on ‘Join Now’
- Enter the following details in the relevant fields – email address, password, currency, country, country calling code and phone number
- Click on Sign up
- You will now see a message – “Welcome to Lucky Dreams”
- You can click on the deposit button and make your first deposit and receive your welcome bonus
Lucky Dreams Casino Games
The game portfolio at Lucky Dreams casino is easily one of the best you will ever come across. If you are looking for a massive range of games, then you’re at the right place. There are thousands of games and they are sourced from multiple vendors. You will find games from big shots such as Red Tiger, NetEnt, BetSoft, Evolution and Playtech, but also games from lesser known, upcoming providers such as Greenjade, Merkur, MrSlotty, Platipus, etc. The game portfolio includes slots, progressive jackpots and live dealer table games. Live dealer games are mostly supplied by Evolution, Pragmatic Play Live, Ezugi and Betgames TV.
Below, we have cherry picked a few top games from the three primary game categories as recommendations for our readers to try.
Slots – Dig Dig Digger, 9 Pots of Gold, Elvis Frog, Fire Lightning, Bulky Fruits, Book of Cats, Gonzo’s Quest
Table Games – Classic Blackjack, American Roulette, Three Card Poker, Leander Roulette, 3D Baccarat
Live Casino Games – Quantum Roulette, Infinite Blackjack, Free Bet Blackjack, Speed Roulette, Dragon Tiger
Lucky Dreams Casino Lobby
The lobby is utilitarian and practical. There are well laid out menus, filtering options, search options, thumbnails, tags and more to create a smooth user experience and flow. There are two lobbies – the casino lobby and the live casino lobby. In the casino lobby, games are categorised under slots, table games and all games. The ‘Discover’ option adds a nice touch since it allows you to move out of your comfort zone and try games that may be a little different from your usual picks.
The ‘Discover’ tab features plenty of games sorted into rows with headings such as popular, new games, recommended, juicy jackpots, bonus buy, megaways and lucky picks. Towards the bottom section of the lobby, you will also see a carousel displaying a real-time list of latest winners and top winners. There is also a ‘star’ option which will appear when you move the mouse pointer on top of a game thumbnail. If you click on the star, you basically favourite the game and you will be able to quickly find it later under your favourites.
The live dealer lobby can be accessed by clicking on ‘Live Casino’ in the side menu. The live games are categorised as – top games, blackjack, roulette, high stakes, baccarat and game shows. In terms of visual appearance and design, the live lobby looks similar to the main casino lobby.
Lucky Dreams Casino Mobile
Lucky Dreams casino is mobile friendly. Whilst there isn’t a dedicated mobile app that you can download and use, the website itself has been optimised for mobile devices. Being a responsive website developed using technologies such as HTML5, you can access the site from a smartphone, tablet, laptop or desktop and the site dimensions will adapt to your device screen dimensions automatically.
Therefore, playing on mobile is really simple, just open up your mobile browser and go to the Lucky Dreams website. Login to your account and start playing as usual. The mobile website has the same looks and features as the PC version. The layout of course is different in order to fit a mobile screen seamlessly. Some of the best slot games that we would recommend for mobile players are – Mechanical Clover, Gates of Olympus, Book of Cats, Book of Pyramids and Elvis Frog in Vegas.
Lucky Dreams Casino Download
At this moment, there is no download version of Lucky Dreams Casino.
Lucky Dreams Casino App
Currently, Lucky Dreams casino does not have a mobile app. If you wish to play on mobile, you may simply logon to the mobile website from any supported mobile device and start playing.
Placing Your First Bet at Lucky Dreams Casino Online
Lucky Dreams Casino does not offer sports betting at this time.
Lucky Dreams Casino Payout Rate
Lucky Dreams casino does not charge any fees for banking transactions. However, if your payment processor charges a transaction/processing fee, then Lucky Dreams will cover this fee for deposits. For withdrawals, the player will have to incur the fee. Requesting a withdrawal is easy, you just need to make sure your account is KYC verified before you may request your first withdrawal.
The Casino reserves the right to verify your identification before processing payments and to suspend any refunds or withdrawals until the completion of the verification procedure. Daily withdrawal limit is ZAR68,000. Weekly withdrawal limit is ZAR136,000 and monthly limit is ZAR520,000.
Lucky Dreams Casino Win Rate
The software used by Lucky Dreams Casino is tested and verified by iTechLabs, an ISO/IEC 17025 accredited Australian testing facility for online gaming systems. Therefore, you can rest assured that the RNG (Random Number Generator) meets industry standards, and that all results and outcomes are completely random. Payouts for all games are according to industry norm, ranging from 95 to 98 percent.
Lucky Dreams Casino Odds
Lucky Dreams Casino does not support betting on sporting events.
How Lucky Dreams Casino Compares to Similar Casinos
It is fair to say that Lucky Dreams casino leaves most of its competitors in the dust. The game collection is where this casino really starts to shine. Not only are there several thousands of games across a variety of category but the games are sourced from some 97 different game providers which makes for excellent variance between the games. One of the only drawbacks of playing with Lucky Dreams casino is that they don’t offer telephone support.
Crazy Tuesday: Use the code CRAZY when you make a deposit on a Tuesday and receive a 25% match bonus up to a maximum of ZAR5000. Make sure you deposit at least ZAR45 to qualify for this offer.
Friday Happy Hour: Use the promo code HAPPY on Fridays and receive 20 free spins for every deposit. You can make up 100 free spins this way on any given Friday. Free spins are applicable on the game Elvis Frog in Vegas. You must make a minimum deposit of ZAR45 to claim this offer.
Lazy Sunday: Win free spins on the slot game Johnny Cash when you make a deposit on Sunday by using the code LAZY. The number of free spins you receive will depend on your deposit amount. You can win anywhere between 20 – 120 free spins. Minimum deposit required is ZAR45.
Monthly Reload: Once a month, you can use the code MONTH when you make your deposit and claim a 100% match bonus up to ZAR10,000. Minimum deposit required is ZAR45.
Lucky Dreams Casino VIP Program
When you first create an account and start playing at Lucky Dreams casino, you are automatically enrolled as a VIP player and you begin at the ‘Atlantic City’ level. Next is ‘Sun City’, which is achievable when you collect 5000 points. In the same way, there are 7 levels to progress through as you collect more points. The names of the levels (and points required) from low to high are – Atlantic City ( 0 points), Sun City (5000 points), Melbourne (30,000 points), Venice (100,000 points), Macao (500,000 points), Montecarlo (1,000,000 points) and Las Vegas (5,000,000 points). The higher up your level, the more exclusive and lucrative the benefits you get to enjoy.
Some of the benefits of being a VIP player at Lucky Dreams Casino include:
- Level welcome bonuses
- Exchange points to buy cash bonuses
- Exclusive trip of Vegas worth ZAR 877,000 for Las Vegas level players
- ZAR 1,730,000 reward for Las Vegas level players
How to Make a Withdrawal at Lucky Dreams Casino
To request a withdrawal, follow the easy steps below:
- Login to your Lucky Dreams Casino account
- Go to the banking\cashier section
- Click on withdrawal
- Type in the withdrawal amount, choose your preferred withdrawal method
- Submit the withdrawal request
- The withdrawal request will go into ‘pending’ status
- Once approved, it is moved to ‘processing’ status and then paid out
As a prerequisite – make sure your account has been fully KYC verified before requesting a withdrawal. Also, make sure you have completed wagering requirements for any bonus funds before you request a withdrawal, or else all bonus funds are forfeited. You may only withdraw ‘Real Balance’ and not ‘Bonus Balance’. Bonus balance can be converted to real balance upon completion of wagering requirements.
Why Do South African Players Love Lucky Dreams Casino
Lucky Dreams casino is an exceptional online casino that has everything one could need. It is especially well suited for players based in South Africa. Firstly, South Africans are accepted and welcome to sign up for an account at this casino. Additionally, South Africans may also bank and game directly in South African Rands which makes every transaction so much easier. There are various banking options for SA players to choose from and InstantEFT is one such option.
InstantEFT is a South African specific bank transfer system which is highly convenient for players holding an SA bank account to use. Some SA players love cryptocurrencies and Lucky Dreams supports multiple top crypto coins as well. When it comes to the game library, Lucky Dreams leaves no stone unturned, it has thousands of games from nearly hundred different game providers. Couple this with regular, rewarding bonuses and tournaments. What more could you ask for?
Once you have used up your welcome bonus, there are still plenty of other reload offers, free spins offers and tournaments.
RAND is one of the supported currencies. All promo values and terms have been specified in ZAR to avoid any ambiguity.
Cryptocurrencies are supported not only for banking but some of them can also be used as the currency of choice on the platform.
Random Number Generator has been audited &certified by iTechLabs. This assures provably fair gaming. All game results and outcomes are random and fair.
Registration is really quick and you only need to provide a few basic details.
Well structured VIP program designed to incentivize regular players.
Wagering requirement of 40x for deposit bonuses are slightly on the higher side.
SA players travelling and currently in US/UK and other restricted countries will not be able to use the services from such countries.
Lucky Dreams casino does not offer sports betting or fantasy sports.
Customer support is not available via telephone.
Accepted Withdrawal Methods
The deposit and withdrawal limits will depend on the banking method being used. In general, the minimum deposit and minimum withdrawal per transaction is ZAR400. The maximum deposit allowed at once is ZAR80,000. The maximum withdrawal is also ZAR80,000 except for e-wallets like Skrill and Neteller where the max withdrawal limit is ZAR 68,000.
What are the wagering requirements at Lucky Dreams Casino?
For most deposit bonuses, the wagering requirement is 40x the bonus amount. However, this can change depending on the particular bonus in question. At this time, all the welcome bonuses are subject to a 40x wagering requirement.
When it comes to fulfilling wagering requirements, bets made on the following game categories will be counted towards the fulfilment accordingly – Slot games – 100%, roulette games – 25%, card games – 10%, Poker games – 5% and other games – 0%
Are crypto currencies supported at Lucky Dreams Casino?
Yes, certain popular cryptocurrencies are supported at Lucky Dreams casino. When it comes to banking, players can use the following crypto currencies both deposits and withdrawals – Bitcoin, Ethereum, Ripple and Tether.
During the sign-up process, players can also choose Bitcoin or Tether to be their default currency used across the platform. This way, all monetary values on the casino including games and promos are displayed in the preferred crypto currency.
How long does it take for a payout and what documents may be required for KYC verification?
How long it takes for a cashout to be fully processed and credited into your account will depend on a couple of things. Firstly, is your account KYC verified and secondly, which payment method you are using for the cash out request.
In order to complete the KYC process, you can upload the required KYC documents in the ‘Documents’ section of your account. You can then revisit the same section to check on the status of the verification.
How can I contact customer support?
Customer support at Lucky Dreams casino is offered through live chat, email and a contact-us form. The live chat option is the most convenient method and also the fastest.
You may simply click on the speech bubble icon on the bottom right-hand side and start chatting with a support agent. Alternatively, you can fill up the contact us form and submit it or you can directly send an email to [email protected]
I have forgotten my Lucky Dreams account password, what should I do?
Visit the Lucky Dreams website and then click ‘Log In,’ then the ‘Forgot Password?’ option to reset your password quickly. An email will be sent to you with a link to set up a new password.
The whole process can be completed in under a minute. If you are unable to reset your password or get access to your email account, please contact our customer service staff through live chat or email at [email protected], and they will reset your password after some identity verification checks.
Is Lucky Dreams Casino safe?
Yes, most certainly. Lucky Dreams casino is a legitimate online casino which is licensed and regulated. The platform uses SSL encryption technology to encrypt all data (stored data, incoming data and outgoing data).