Published on 05.06.2022
Published on 05.06.2022
Reading time 11 min
Lucky Dreams Casino

Lucky Dreams Casino

4.9
  • Bonus4.9/5
  • Payment5/5
  • Games4.8/5
  • Support5/5
  • Usability4.7/5
Lucky Dreams Casino
R50,000 Welcome Bonus + 200 Free Spins

Lucky Dreams is a brand-new online casino with a massive game portfolio and promotions of epic proportions. This brand was launched in 2021 by the popular casino operator Dama N.V. 

South African players are accepted and there are plenty of SA-friendly features that make this casino a perfect fit for SA players. 

We have vigorously tested Lucky Dreams casino for the purpose of this extensive and unbiased review. We are happy to issue this casino a high reputation rating. The casino is licensed, regulated, fair and safe. 

If you’re looking for an eclectic collection of games in a practical, mobile-friendly package, Lucky Dreams casino could be the answer. 

General Info

Launched:

2021

Owner:

Dama N.V.

Support Types:

24/7 customer support through email, 24/7 Live Chat

Email:

support@luckydreams.com

Casino Details

Game Providers:

1x2gaming, Amatic, Betsoft, Big Time Gaming, ELK Studios, Evolution Gaming, iSoftBet, Leander Games, NetEnt, Playtech, Quickspin, Rabcat, Thunderkick, Yggdrasil, Endorphina, Oryx, Red Tiger Gaming, Wazdan, Spinomenal, Playson, IronDog, Habanero, GameArt, Tom Horn Gaming, Belatra Games, NoLimit City, Pragmatic Play, Booongo Gaming, Casino Technology, Platipus, Ezugi, Lucky Streak, Fugaso, EGT (Euro Gaming Technology), Mr Slotty, Green Jade (Mr Green), Relax Gaming, Booming Games, Kalamba Games, Quickfire, Nucleus Gaming, BGaming, VIVO Gaming, Felix Gaming, Igrosoft, Authentic Gaming, Boomerang, Bet2Tech, Hacksaw Gaming, KA Gaming, Fazi, PG Soft, OneTouch, Revolver, Leap, Gamevy, ReelPlay, Swintt, NetGame, High5, Golden Hero Games, Truelab, Mascot, Peter & Sons, Mancala Gaming

Live Casino:

Yes

Number of Games/Slots:

3000+

Lucky Dreams Casino Bonuses

Type of PromotionIs it available at Lucky Dreams Casino?
No deposit bonusNo
Welcome bonusYes
Reload bonusYes
Free spins bonusYes
Sports betting bonusesNo
Loyalty clubYes
Cashback bonusesNo
TournamentsYes

1st Deposit Bonus: Get a 100% bonus up to a maximum of ZAR10,000 and 100 free spins on your first deposit after signing up. No bonus code is required to claim this offer. Free spins are usable on Lucky Lady Moon and will be credited at the rate of 20 free spins every day when you log in for the next 4 days. 

2nd Deposit Bonus: Get a 100% bonus up to a maximum of ZAR10,000 and 50 free spins on your second deposit after signing up. Use the bonus code LUCKY2 while making the deposit to claim this offer. Free spins can be used on Lucky Lady’s Clover and free spins are issued as soon as the deposit is successfully processed. 

3rd Deposit Bonus: Get a 50% bonus up to a maximum of ZAR20,000 and 50 free spins on your third deposit after signing up. Use the bonus code LUCKY3 while making the deposit to claim this offer. Free spins can be used on Safari Sam 2 and free spins are issued as soon as the deposit is successfully processed.

4th Deposit Bonus: Get a 25% bonus up to a maximum of ZAR10,000 and 100 free spins on your fourth deposit after signing up. Use the bonus code LUCKY4 while making the deposit to claim this offer. Free spins are issued as soon as the deposit is successfully processed.

Crazy Tuesday: Use the code CRAZY when you make a deposit on a Tuesday and receive a 25% match bonus up to a maximum of ZAR5,000. Make sure you deposit at least ZAR45 to qualify for this offer. 

Friday Happy Hour: Use the promo code HAPPY on Fridays and receive 20 free spins for every deposit. You can make up 100 free spins this way on any given Friday. Free spins are applicable on the game Elvis Frog in Vegas. You must make a minimum deposit of ZAR45 to claim this offer. 

Lazy Sunday: Win free spins on the slot game Johnny Cash when you make a deposit on Sunday by using the code LAZY. The number of free spins you receive will depend on your deposit amount. You can win anywhere between 20 – 120 free spins. The minimum deposit required is ZAR45. 

Monthly Reload: Once a month, you can use the code MONTH when you make your deposit and claim a 100% match bonus up to ZAR10,000. The minimum deposit required is ZAR45.

You might as well take a look at SilverSands online casino no deposit bonus.  

Lucky Dreams Casino VIP Program

When you first create an account and start playing at Lucky Dreams casino, you are automatically enrolled as a VIP player and you begin at the ‘Atlantic City’ level. Next is ‘Sun City’, which is achievable when you collect 5000 points. In the same way, there are 7 levels to progress through as you collect more points. The names of the levels (and points required) from low to high are – Atlantic City ( 0 points), Sun City (5000 points), Melbourne (30,000 points), Venice (100,000 points), Macao (500,000 points), Montecarlo (1,000,000 points) and Las Vegas (5,000,000 points). The higher up your level, the more exclusive and lucrative the benefits you get to enjoy. 

Some of the benefits of being a VIP player at Lucky Dreams Casino include:

  • Level welcome bonuses 
  • Exchange points to buy cash bonuses 
  • Exclusive trip of Vegas worth ZAR 877,000 for Las Vegas level players 
  • ZAR 1,730,000 reward for Las Vegas level players

Lucky Dreams Casino Pros & Cons

Pros
  • A safe, fair and reputed online casino which is licensed and regulated
  • New players get treated to an incredible welcome bonus worth up to ZAR50,000 over the course of their first four deposits
  • Once you have used up your welcome bonus, there are still plenty of other reload offers, free spins offers and tournaments to take advantage of
  • Multiple safe banking methods for both deposits and withdrawals. SA players can use the convenient InstantEFT banking method
  • South African Rands is one of the supported currencies. All promo values and terms have been specified in ZAR to avoid any ambiguity
  • Cryptocurrencies are supported not only for banking but some of them can also be used as the currency of choice on the platform
  • Players may use the self-exclusion option to take a break from gambling and thus avoid the crutches of gambling addiction in an effective manner
  • Random Number Generator has been audited and certified by iTechLabs. This assures provably fair gaming. All game results and outcomes are random and fair.
  • The website is responsive and fully mobile optimized. You can access the website from any modern mobile web browser such as Google Chrome, Safari, etc.
  • Live chat support is the easiest way to get in touch with support and get the help you need within minutes
  • Registration is really quick and you only need to provide a few basic details
  • Well structured VIP program designed to incentivize players that are regular
Cons
  • Wagering requirement of 40x for deposit bonuses are slightly on the higher side
  • SA players travelling and currently in US/UK and other restricted countries will not be able to use the services from such countries
  • Lucky Dreams casino does not offer sports betting or fantasy sports
  • Customer support is not available via telephone

Lucky Dreams Casino Customer Support

On the website, the footer section has links to FAQs and Contact Us pages. The FAQs are useful and answer most of the common questions new players have. However, if you find that you need further help and want to get in touch with Lucky Dreams customer support, you have a few options:

  • Live Chat: Click on the speech bubble icon on the bottom right of the screen to initiate the live chat 
  • Email: send an email to support@luckydreams.com
  • Contact Us form: The contact form is available right on the website. Just fill in the form and click submit. This is virtually the same as sending an email, you will receive the response as an email to the address you provide 

Unfortunately, Lucky Dreams does not have a phone number where you can directly call and talk to customer support. This is one of the only drawbacks of this casino in our opinion. 

Lucky Dreams Casino Terms & Conditions

Before depositing money or playing games at an online casino, we advise all of our readers to read the terms and conditions. By reading the terms and conditions, you will be aware of numerous criteria, limits, and a plethora of other little things that will make a significant difference in your gaming experience with the casino. While you should read all of the terms and conditions at Lucky Dreams Casino, we have highlighted a few key ones for your convenience.

  • Players from the following countries are not allowed for real money play - Greece, United States of America, United Kingdom, Spain, France and its overseas territories, Netherlands, Israel, Lithuania, Dutch West Indies, Curacao, Gibraltar, Jersey
  • Players are solely responsible for paying any fees or taxes associated with their casino winnings as per the laws and regulations in their jurisdiction. 
  • A Player Account that has not been signed into or logged out of for twelve months is considered inactive. If your Player Account is deemed inactive, the Casino maintains the right to impose a monthly administration fee of €10and the fee is charged so long as there is a positive balance in the account. 
  • Each player, household, IP address, etc. is only permitted to open one account. Opening multiple accounts can lead to the termination of all accounts. 
  • Players may not allow anyone else accesses to their accounts, be it another adult or a child 
  • All players can make use of all of the bonuses and tournaments available on the website. However, some offers may not be available in some countries and if the player is a citizen of any such restricted country, he or she will not be eligible to avail of the offer. 
  • All bonuses and other times mentioned on the website are generally in UTC time zone 
  • For most deposit bonuses, the wagering requirement is 40x the bonus amount 
  • When it comes to fulfilling wagering requirements, bets made on the following game categories will be counted towards the fulfillment accordingly – Slot games – 100%, roulette games – 25%, card games – 10%, Poker games – 5% and other games – 0%

Lucky Dreams Casino Safety

Lucky Dreams is a reputable, licensed, and regulated online casino. All data on the platform is encrypted using SSL encryption technology and this applies to stored data as well as transmitted data. Even if an unauthorized person obtains the information, it will be garbled and useless. In terms of game fairness, iTech Labs has evaluated the software utilized by Lucky Dreams Casino. As a consequence, you may be confident that the RNG (Random Number Generator) complies with industry standards and that all results and outcomes are truly random. Random results are fair results. Any personal data you share with Lucky Dreams casino is safeguarded as per their privacy policy. They do not mine or sell data to other companies. Your data is solely used for providing you with customized and appropriate online casino services. 

Lucky Dreams Casino Login & Registration

Only registered players are allowed to wager and win real money at Lucky Dreams casino. Prerequisites for registration are – you must be of legal gambling age, you must not be from a restricted territory, you must not have been blacklisted from online casinos. If you already own a Lucky Dreams casino account, you can simply login as follows:

  • Visit the Lucky Dreams Casino website from mobile or PC 
  • Click or tap the login button
  • Enter your email address and password 
  • Click or tap on Sign in 

If you don’t have a Lucky Dreams casino account, you can make one for yourself in just a minute or two. Here is how the registration process works:

  • Visit the Lucky Dreams Casino website either from a PC or a mobile device 
  • Click or tap on ‘Join Now’
  • Enter the following details in the relevant fields – email address, password, currency, country, country calling code and phone number
  • Check the box to confirm you are 18 years or older and that you accept the privacy policy and the terms & conditions of the operator
  • Click on Sign up 
  • You will now see a message – “Welcome to Lucky Dreams”
  • You can click on the deposit button and make your first deposit and receive your welcome bonus 

Lucky Dreams Casino Games

The game portfolio at Lucky Dreams casino is easily one of the best you will ever come across. If you are looking for a massive range of games, then you’re at the right place. There are thousands of games and they are sourced from multiple vendors. You will find games from big shots such as Red Tiger, NetEnt, BetSoft, Evolution and Playtech, but also games from lesser-known, upcoming providers such as Greenjade, Merkur, MrSlotty, Platipus, etc. The game portfolio includes slots, progressive jackpots and live dealer table games. Live dealer games are mostly supplied by Evolution, Pragmatic Play Live, Ezugi and Betgames TV.

Below, we have picked a few top games from the three primary game categories as recommendations for our readers to try. 

  • Slots – Dig Dig Digger, 9 Pots of Gold, Elvis Frog, Fire Lightning, Bulky Fruits, Book of Cats, Gonzo’s Quest 
  • Table Games – Classic Blackjack, American Roulette, Three Card Poker, Leander Roulette, 3D Baccarat 
  • Live Casino Games – Quantum Roulette, Infinite Blackjack, Free Bet Blackjack, Speed Roulette, Dragon Tiger 

Lucky Dreams Casino Lobby

The lobby is utilitarian and practical. There are well laid out menus, filtering options, search options, thumbnails, tags and more to create a smooth user experience and flow. There are two lobbies – the casino lobby and the live casino lobby. In the casino lobby, games are categorized under slots, table games and all games. The ‘Discover’ option adds a nice touch since it allows you to move out of your comfort zone and try games that may be a little different from your usual picks. 

The ‘Discover’ tab features plenty of games sorted into rows with headings such as popular, new games, recommended, juicy jackpots, bonus buy, megaways and lucky picks. Towards the bottom section of the lobby, you will also see a carousel displaying a real-time list of the latest winners and top winners. There is also a ‘star’ option that will appear when you move the mouse pointer on top of a game thumbnail. If you click on the star, you basically favourite the game and you will be able to quickly find it later under your favourites.

The live dealer lobby can be accessed by clicking on ‘Live Casino’ in the side menu. The live games are categorized as – top games, blackjack, roulette, high stakes, baccarat and game shows. In terms of visual appearance and design, the live lobby looks similar to the main casino lobby. 

Lucky Dreams Casino Mobile

Lucky Dreams casino is mobile friendly. Whilst there isn’t a dedicated mobile app that you can download and use, the website itself has been optimized for mobile devices. Being a responsive website developed using technologies such as HTML5, can you access the site from a smartphone, tablet, laptop or desktop and the site dimensions will adapt to your device screen dimensions automatically. 

Therefore, playing on mobile is really simple, just open up your mobile browser and go to the Lucky Dreams website. Login to your account and start playing as usual. The mobile website has the same looks and features as the PC version. The layout is different in order to fit a mobile screen seamlessly. Some of the best slot games that we would recommend for mobile players are – Mechanical Clover, Gates of Olympus, Book of Cats, Book of Pyramids and Elvis Frog in Vegas. 

Lucky Dreams Casino Download

At this moment, there is no download version of Lucky Dreams Casino. 

Lucky Dreams Casino App

Currently, Lucky Dreams casino does not have a mobile app. If you wish to play on mobile, you may simply log in to the mobile website from any supported mobile device and start playing. 

Placing Your First Bet at Lucky Dreams Casino Online

Lucky Dreams Casino does not offer sports betting at this time. 

Lucky Dreams Casino Payout Rate

Lucky Dreams casino does not charge any fees for banking transactions. However, if your payment processor charges a transaction/processing fee, then Lucky Dreams will cover this fee for deposits. For withdrawals, the player will have to incur the fee. Requesting a withdrawal is easy, you just need to make sure your account is KYC verified before you may request your first withdrawal. The Casino reserves the right to verify your identification before processing payments and to suspend any refunds or withdrawals until the completion of the verification procedure. The daily withdrawal limit is ZAR68,000. The weekly withdrawal limit is ZAR136,000 and the monthly limit is ZAR520,000. 

Lucky Dreams Casino Win Rate

The software used by Lucky Dreams Casino is tested and verified by iTechLabs, an ISO/IEC 17025 accredited Australian testing facility for online gaming systems. Therefore, you can rest assured that the RNG (Random Number Generator) meets industry standards and that all results and outcomes are completely random. Payouts for all games are according to the industry norms, ranging from 95 to 98 per cent.

Lucky Dreams Casino Odds

Lucky Dreams Casino does not support betting on sporting events. 

How Lucky Dreams Casino Compares to Similar Casinos

It is fair to say that Lucky Dreams casino leaves most of its competitors in the dust. The game collection is where this casino really starts to shine. Not only are there several thousands of games across a variety of categories but the games are sourced from some 97 different game providers which makes for excellent variance between the games. One of the only drawbacks of playing with Lucky Dreams casino is that they don’t offer telephone support. 

Lucky Dreams Casino Compared to Similar Casinos

Accepted Withdrawal Methods

The deposit and withdrawal limits will depend on the banking method being used. In general, the minimum deposit and minimum withdrawal per transaction are ZAR400. The maximum deposit allowed at once is ZAR80,000.  The maximum withdrawal is also ZAR80,000 except for e-wallets like Skrill and Neteller where the max withdrawal limit is ZAR 68,000. Below is a table of the different payment options for SA players.

Banking MethodDepositWithdrawalWithdrawal Speed
InstantEFTYesNoN/A
VisaYesNoN/A
MastercardYesNoN/A
MaestroYesNoN/A
SkrillYesYes24-48 hours
NetellerYesYes24-48 hours
NeosurfYesYes24-48 hours
BitcoinYesYes24-48 hours
EthereumYesYes24-48 hours
RippleYesYes24-48 hours
TetherYesYes24-48 hours
MuchBetterYesYes24-48 hours
ecoPayzYesYes24-48 hours
MiFinityYesYes24-48 hours
Bank TransferNoYes5-7 business days

How to Make a Withdrawal at Lucky Dreams Casino

To request a withdrawal, follow the easy steps below: 

  • Log in to your Lucky Dreams Casino account 
  • Go to the banking\cashier section 
  • Click on withdrawal 
  • Type in the withdrawal amount, choose your preferred withdrawal method 
  • Submit the withdrawal request 
  • The withdrawal request will go into ‘pending’ status
  • Once approved, it is moved to ‘processing’ status and then paid out 

As a prerequisite – make sure your account has been fully KYC verified before requesting a withdrawal. Also, make sure you have completed wagering requirements for any bonus funds before you request a withdrawal, or else all bonus funds are forfeited. You may only withdraw ‘Real Balance’ and not ‘Bonus Balance’. Bonus balance can be converted to real balance upon completion of wagering requirements. 

Why Do South African Players Love Lucky Dreams Casino?

Lucky Dreams casino is an exceptional online casino that has everything one could need. It is especially well suited for players based in South Africa. Firstly, South Africans are accepted and welcome to sign up for an account at this casino. Additionally, South Africans may also bank and game directly in South African Rands which makes every transaction so much easier. 

There are various banking options for SA players to choose from and InstantEFT is one such option. InstantEFT is a South African specific bank transfer system that is highly convenient for players holding an SA bank account to use. Some SA players love cryptocurrencies and Lucky Dreams supports multiple top crypto coins as well. When it comes to the game library, Lucky Dreams leaves no stone unturned, it has thousands of games from nearly a hundred different game providers. Couple this with regular, rewarding bonuses and tournaments. What more could you ask for? 

Check out our list of the best South African no deposit casino offers. Create an account and check out best ZAR casino no deposit bonus codes 2022 or take a look White Lotus no deposit bonus offer. 


For most deposit bonuses, the wagering requirement is 40x the bonus amount. However, this can change depending on the particular bonus in question. At this time, all the welcome bonuses are subject to a 40x wagering requirement. 

When it comes to fulfilling wagering requirements, bets made on the following game categories will be counted towards the fulfilment accordingly – Slot games – 100%, roulette games – 25%, card games – 10%, Poker games – 5% and other games – 0%

Yes, certain popular cryptocurrencies are supported at Lucky Dreams casino. When it comes to banking, players can use the following cryptocurrencies both deposits and withdrawals – Bitcoin, Ethereum, Ripple and Tether. During the sign-up process, players can also choose Bitcoin or Tether to be their default currency used across the platform. This way, all monetary values on the casino including games and promos are displayed in the preferred cryptocurrency. 

How long it takes for a cashout to be fully processed and credited into your account will depend on a couple of things. Firstly, is your account KYC verified and secondly, which payment method you are using for the cashout request. 

In order to complete the KYC process, you can upload the required KYC documents in the ‘Documents’ section of your account. You can then re-visit the same section to check on the status of the verification. 

Customer support at Lucky Dreams casino is offered through live chat, email and a contact-us form. The live chat option is the most convenient method and also the fastest. You may simply click on the speech bubble icon on the bottom right-hand side and start chatting with a support agent. Alternatively, you can fill up the contact us form and submit it or you can directly send an email to support@luckydreams.com

Visit the Lucky Dreams website and then click 'Log In,' then the 'Forgot Password?' option to reset your password quickly. An email will be sent to you with a link to set up a new password. The whole process can be completed in under a minute. If you are unable to reset your password or get access to your email account, please contact our customer service staff through live chat or email at support@luckydreams.com, and they will reset your password after some identity verification checks. 

Yes, most certainly. Lucky Dreams casino is a legitimate online casino that is licensed and regulated. The platform uses SSL encryption technology to encrypt all data (stored data, incoming data and outgoing data). This way, even if someone unauthorized is able to get the data, it will be indecipherable and unusable. Only the intended recipient is able to decrypt and make sense of the data. Furthermore, the privacy policy at Lucky Dreams casino is sensible and serves primarily to protect the player’s private information and let them know with full transparency as to exactly how their data will be used.

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BonusR50,000 Welcome Bonus + 200 Free SpinsR350 Free No Deposit Bonus + R11, 500 Welcome BonusR500 Free + 200% Bonus up to R15,000 R200 Free No Deposit Bonus + 200% Bonus & 50 SpinsR200 Free No Deposit Bonus + R3,000 Bonus & 100 Spins
Top Features24/7 SupportClassic slotsEasy registration24/7 SupportClassic slotsEasy registration24/7 SupportClassic slotsEcopayzskrill24/7 SupportClassic slotsEasy registrationFree Spins
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Payment Methods
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Min Deposit200

Min Deposit200

Min Deposit200

Min Deposit10

CurrenciesBTCZARZARZARCADEURUSDZAR
LicensesCuraçao (CGCB)Curaçao (CGCB)Curaçao (CGCB)Gaming Curacao (GC)
Melissa Kruger author at playcasino.co.za
Melissa Kruger

Technical Manager & Copywriter at PlayCasino.co.za