Published on 26.05.2022
Published on 26.05.2022
Reading time 9 min
Logo image for Planet7 Casino

Planet7 Casino Review

4.8
  • Bonus4.5/5
  • Payment4.8/5
  • Games5/5
  • Support5/5
  • Usability4.7/5
Logo image for Planet7 Casino
$25 Free Chip + 200% Welcome Bonus

Planet7 Casino is a real money casino that prides itself on offering its members a sleek, sophisticated and elegant gaming platform. Established in 2009, the casino is owned and operated by BTK Ltd. Casinos and has obtained a license from Costa Rica.

A simple and quick registration, multiple banking options, and 24/7 professional customer service make the casino a top choice for South Africa based players looking for a smooth online gaming experience. Players get to access the casino in German, English, French and Italian.

The casino does not feature games from multiple service providers. Instead, it has associated itself with one reputed service provider, i.e., Real Time Gaming which has a market reputation of producing several player favourites over the years.

Through this review, you will get to know why this casino is well-suited for players from South Africa.

General Info

Launched:

2008

Owner:

Ace Revenue Group

Support Types:

24/7 customer support through email, 24/7 Live Chat, Complaints Section

Email:

help@planet7casino.com

Casino Details

Game Providers:

Realtime Gaming

Live Casino:

No

Number of Games/Slots:

220+

Planet7 Casino Bonuses

BonusBonus DetailsBonus Code
Welcome Deposit bonus200% welcome bonusCode: WELCOME200
No deposit bonus$25 free chipMY25FREE
275% match bonus275% match bonus on deposit + 40 free spins on Asgard!Code not needed
250% match bonus250% bonus on deposit  Code: 250MORE
New game bonus275% match bonus + 30 free spinsCode not needed
VIP bonus350% VIP bonusSHADOW350
VIP bonus330% VIP bonusVIPFAVORITE
VIP bonus300% VIP bonusPLANET300

Every casino has a unique way of welcoming its players and Planet7 happens to greet its new members in the best possible way. Sign up and you can expect a free chip bonus as well as a nifty welcome bonus once you make your first deposit. In addition, you will be rewarded with loads of match bonuses, free spins, and much more as you play along.

planet7 casino bonus page

$25 Free Chip No Deposit Bonus

As soon as you sign up you are welcomed with a free chip bonus with no deposit required. This will allow you to test the platform before you make your first deposit. Simply enter the bonus code MY25FREE and your account will be credited with $25 (ZAR400 approx.) worth of bonus funds to play with. However, the maximum withdrawal limit is restricted to $100 (ZAR1560 approx.) for this offer.

There is a wagering requirement of 30x for slots and 60x for video poker and table games. Unfortunately, games like roulette, craps, and baccarat do not contribute to the wagering requirement.

200% Welcome Bonus

This is the main welcome bonus where the casino promises to match your first deposit up to 200%. Use the bonus code WELCOME200 to activate the offer. Make the qualifying deposit of $30 (ZAR480 appox.) and then visit the ‘Bonuses’ section to select the relevant bonus or enter the bonus code before your start playing.

The best part about this bonus offer is that you need to wager your funds only one time before you can cash out your winnings. Games like tri-card poker, video poker, and blackjack can be played using this bonus fund. However, the list of excluded games includes PaiGow Poker and roulette. Read the bonus terms and conditions to know more about the list of excluded games in this category.

Free Spins

This promotional offer forms an essential part of slot games in every online casino. Free spin bonuses are usually offered in association with match deposits or similar other types of rewards in relation to online video slot games. With a nominal real money deposit, you get to enjoy these slots risk-free with the potential to make it big on winning symbol combinations, bet multipliers, and even jackpots.
Also, take a look at Box24 Casino 25 free spins offer as well as Apollo Casino free spins or free casino credits.

Reload Match Bonuses

 This bonus offer functions much like the deposit bonus in which a player needs to make a minimum deposit to his casino account. The casino will then match the deposited amount with the listed percentage of bonus offered. Use bonus code 250MORE while making a deposit to get up to 250% match bonus. Another casino exclusive bonus code is the TRYAGAIN where you can grab a 325% match bonus.

VIP Bonuses

 This bonus offer is for regular players looking to progress to higher levels for exclusive benefits. The VIP bonuses at Planet7 include match bonuses, free spins, no deposit bonuses, and more. In addition, you’ll find incentives such as cashback, player insurance, personalized gifts and rewards, and quick withdrawal times. The available VIP Bonus Codes are SHADOW350 for a VIP Bonus of 350%, VIPFAVORITE for a VIP Bonus of 330%, and PLANET300 for a 300% VIP Bonus. 

Planet7 Casino VIP Program

As a VIP Member at Planet7 casino, you will have access to a wide range of promotions and bonus offerings. The VIP Program consists of 5 levels with each level dictating the offers available every month and the comp points you earn for every dollar wagered. The comp points earned can be exchanged for cash. However, you need to meet the wagering requirement in order to redeem the comp points for cash.

The offers which you can claim as a VIP member at Planet7 include –

  • Birthday or Anniversary gifts
  • Exclusive monthly bonuses
  • Casino Insurance Amount of up to $50,000 (ZAR799475 appox.)
  • Access to an exclusive 300% bonus valid for all keno and slot games at the casino
  • 350% match bonus along with 50 free spins on Eagle Shadow Fist slot game
  • 300% match bonus and 50 free spins on the Asgard slot game

Planet7 Casino Pros & Cons

Pros
  • The platform is Gaming Labs certified
  • Supports a wide range of banking options including Bitcoin
  • The promotion section of the casino is quite vast
  • Though the gaming library is small, you will come across a variety of games
  • 256-bit SSL encryption technology guarantees the security of user information and financial data.
  • Multiple support channels such as 24/7 live chat support, phone call, or dedicated email.
Cons
  • No specific mention of the casino licence on the platform.
  • The casino has a small game library in comparison to its peers.
  • The payout time is 7 -10 business days, which is quite long as per the standard industry practice.

Planet7 Casino Customer Support

Planet7 Casino is a 24/7 platform not just in terms of gaming but also with regard to any queries that players may have while gaming at the casino. Your first destination in case of any issues relating to the gaming platform should be the FAQ section where you will find general information and answers to some common casino-related issues.

If the FAQ section does not resolve your query you can reach out to the customer support team. Use the live chat feature to get the quickest resolution. However, you will only be able to access the live chat option if you are registered at the casino platform.

For a more detailed resolution of your query, you can send an email at their registered email id or reach out to them over the phone.

  • Live Chat: Connect with a customer care executive through 24/7 live chat support.
  • Email: Send an email at help@planet7casino.com.
  • Phone: Dial-up at +1-8444-334-7082 between 9 am to 7 pm from Monday to Friday (EST).

Planet7 Casino Safety

Security of user information is of utmost importance at Planet7. The casino is GLI-certified to ensure that its members can enjoy the best security and gaming experience. The platform makes use of 256-bit SSL encryption technology for transmitting any information or processing any financial transaction.  Besides, it follows a robust privacy policy that strives to maintain complete confidentiality of user information. The casino claims to not share data with any third party without prior authorization. The Central Dispute System (CDS), which is an independent player dispute and mediation service available at the bottom of the homepage, is designed to help mediate any claims between the casino and its members. 

Planet7 Casino Login & Registration

If you want to play at Planet7 casino you must be registered at the platform as a member. The prerequisites for signing up at the casino are that you need to be above the legal age of gambling and should not be a resident of a country where access to the casino is restricted. If you are already registered at the casino you can log in to your account using the following simple steps.

  • Visit the planet7 casino website from your desktop or mobile phone.
  • Click on the ‘Login’ option at the top right corner of the homepage.
  • Enter your username and password.
  • Click on the login option to successfully log in to your account.

If you are yet to register at the casino, you can register easily. 

  • Open your web browser application from your desktop or mobile device.
  • Enter the casino URL -  planet7casin
  • A ‘Sign Up’ form will appear on the screen that is divided into two parts – Account Information and Personal Information.
  • In the Account Information section, provide details such as your first and last name, email address, and password.
  • In the Personal Information section, enter details such as your street address, country, state, mobile number, and gender.
  • Select your date of birth and preferred currency.
  • Click on the ‘Sign up’ tab at the end of the form to successfully register at the casino.

By signing up at the casino you accept its terms and conditions and the privacy policy. Upon successful completion of the registration process, you can now head to the cashier to make a deposit and play for real money.  

Planet7 Casino features a wide collection of games including the new and unique variations of a few classics. You will come across an assortment of speciality games and standard table games along with the expanding slots collection.

The platform supports 220 of the best online games that ensure something for every player. It currently features 116 online slots, 4 table games, 14 video poker, and 4 specialty games. You can select the All Games section if you wish to see all the games on a single page.

Below are some of the games listed under various categories.

  • Slots: Spring Wilds, Egyptian Gold, Legend of Helios, Princess Warrior, Football Fortunes, Lucky Catch, Miami Jackpots, Frog Fortunes.
  • Table Games: Suit ‘EmUpTM Blackjack, Blackjack + Perfect Pairs, Blackjack, Tri Card Poker.
  • Video Poker: Jacks or Better, Joker Poker, Double Jackpot Poker, Loose Deuces, Deuces Wild, Aces and Eights, All American Poker, Double Bonus Poker.
  • Specialty Games: Fish Catch, Banana Jones, European Roulette, Keno.
  • Progressive Jackpot: T-Rex, Purrfect Pets, Sevens & 7 Stripes.

Planet7 Casino Lobby

Featuring a user-friendly games lobby is a significant indicator of a good online casino. It is not always necessary to feature a huge game collection to be the best. Even a few of the best online casino games can draw the attention of online gamblers, as is the case with Planet7. Neither does the casino have a huge games collection or multiple software providers. They have emphasized providing games from only Real Time Gaming, which is ranked among the best game developers in the market.

If you want to explore the games section of Planet7 simply navigate to the “Instant Play” page where you will find the games categorized into different genres such as Online Slots, Video Poker, Table Games, Specialty Games, and All Games. The entire games lobby is powered by the leading software provider Real Time Gaming.

Planet7 Casino Mobile

Planet7 Casino knows what it takes to attract new players and keep its existing members entertained and coming back for more. For this purpose, they have designed the most user-friendly online casino mobile platform, which is compatible with all browsers including Android and iOS devices.

Besides, the use of advanced technology makes the website perfectly fit for any screen size without compromising on the resolution and graphics. This eliminates the need to download any app by incurring data charges or occupying your device space to enjoy gaming on the platform. 

You will have access to all the features from your smartphone. This includes playing your favourite games, banking, claiming bonuses, customer support, and more. Some of the popular games to play at the casino include Secret Symbol, Cash Bandits 2, and Dragon ORB.

Planet7 Casino Download

There is no download version of the casino, as it can be easily accessed from any compatible web browser on your desktop or mobile phone.

Planet7 Casino App

Players do not need to download any app for accessing the Planet7 casino platform. Simply type the website URL from your mobile or desktop browser and you will gain access to the casino platform directly.

Placing Your First Bet at Planet7 Casino Online

Currently, Planet7 Casino does not offer any casino sportsbook or sports betting options for its members.

Planet7 Casino Payout Rate

Cashing out from the Planet7 casino platform is indeed a time-consuming task as it takes a relatively long time to process withdrawal requests in comparison with some of the other online casinos. While the casino is not specific about the pre-requisites for approving a withdrawal request it takes up to 7 business days from the date of request to get your request approved. Thereafter, the payment will take 7 to 10 business days to reflect in your account after the approval is given by the casino authorities.

How Planet7 Casino Compares to Similar Casinos

Planet7 casino holds a license from an offshore regulator in Costa Rica, the details of which are currently not available on the site. When it comes to the gaming portfolio, the casino does not feature an extensive collection from multiple providers. Instead, it has concentrated on a single provider Real Time Gaming which is considered among the top providers in the market.

A responsive customer support team that’s available 24/7 is one of the plus points. In addition, the promo calendar seems petty active right through the month. Players will get rewarded at every step of their gaming experience at the platform. The casino is crypto-friendly, which is a step in the right direction given the popularity of digital currencies today. What we do like is the ‘Meet the team’ section with a bio and direct email contacts of the staff.  

You might want to take a look at African Grand Casino welcome offers and bonus codes as well as Casino.com promo code.

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Review
Review
Review
Bonus$25 Free Chip + 200% Welcome BonusR350 Free No Deposit Bonus + R11, 500 Welcome BonusR200 Free No Deposit Bonus + 200% Bonus & 50 SpinsR500 Free No Deposit Bonus + 300% Welcome Bonus
Top Features24/7 SupportClassic slotsEasy registration24/7 SupportClassic slotsEcopayzskrill24/7 SupportClassic slotsEasy to use
Coupon code
Payment Methods
VisaMasterCardDebit Cards
Banking

Min Deposit200

Min Deposit200

Min Deposit0

CurrenciesBTCZARZARZAR
LicensesCuraçao (CGCB)Curaçao (CGCB)Curaçao (CGCB)

Accepted Withdrawal Methods

Planet7 takes provides most of the popular payment options so that its members can cash in and cash out with the least hassle.  Transactions are encrypted and performed over secured servers. The available payment options include MasterCard, Visa, Neteller, and Bitcoin, which are user-friendly and widely accepted across the globe. However, all funds will be converted into US dollar while processing a transaction.

The minimum withdrawal limit is set at $20 (ZAR320 approx.) with a maximum of up to $2,500 (ZAR 39974 approx.) per week. A withdrawal request will take 7 business days for processing, after which the payment will take 7 to 10 business days for the payment. Following are the available payment methods for South African players.

Banking MethodDepositWithdrawalWithdrawal Speed
VisaYesNoNA
MasterCardYesNoNA
NetellerYesNoNA
BitcoinYesYes7 to 10 business days after approval
Bank WireNoYes7 to 10 business days after approval
Bank ChecksNoYes7 to 10 business days after approval

How to Make a Withdrawal?

The withdrawal process is as simple as making a deposit at Planet7 casino. Follow these simple steps to successfully cash out from your casino account.

  • Log in to your Planet7 casino account.
  • Visit the Cashier section.
  • Click on the “withdraw” tab which will direct you to enter the amount.
  • Enter the amount that you wish to withdraw.
  • Select your preferred withdrawal method from the list of options available on the left side of the page.
  • Once you have provided the relevant details click on the “withdraw” button to successfully complete the withdrawal request.

Why Do South African Players Love Planet7 Casino?

The first and foremost reason is that South African players are not restricted from accessing the casino platform. They can open an account, make a deposit, and access all the services that the casino platform has to offer. South African gamers have a wide range of banking options including Bank Wire, Bank Check, and Bitcoin which makes it easier to transact on the platform. Besides, the simple layout and navigation make it easier for players to browse through the contents of the site and choose their favourite games or desired service.

Some of the top online casinos are certainly ZAR Casino as well as SilverSands online casino South Africa based players enjoy for a variety of reasons. Make sure to pay them a visit!

FAQs

Planet7 claims to have obtained a license from Costa Rica although there is no mention of the same on the casino website.

The casino services can be availed in four different languages, i.e., English, German, French, and Italian.

Planet7 offers a wide selection of customer support options on its platform. First, if you have any queries relating to the casino platform and its services you can go through the FAQ section and Terms and Conditions. If your query remains unresolved, you can reach out to their customer support team through their dedicated email id, contact number, or through their 24/7 live chat support. The contact details for customer support are as follows:

  • Live chat: Use the Live Chat icon available at the bottom of the casino homepage.
  • Email: send an email to help@planet7casino.com.
  • Phone: Call +1-8444-334-7082 between 9 am to 7 pm from Monday to Friday (EST).

Since Planet7 believes in making the latest services available to its members, it supports payments through cryptocurrency for its players in South Africa and other countries where cryptocurrency is accepted. It allows deposits and withdrawals using the world’s fastest-growing cryptocurrency, i.e., Bitcoin, in addition to other bank transfers, cards, and e-wallet options.

The casino does not store the login password of its users. So, if you forget your Planet7 account password you need to make use of the reset password procedure to set up a new password. Visit the Planet7 casino website and click on the login option. Now, select the “forgot password” option provided below the login option. You will be redirected to provide your email id registered with the casino. Enter the email address and click on submit. Now check your mail inbox where you will find a link to set up a new password for your Planet7 account.

Although the license from Costa Rica raises some doubts in the minds of online casino gamers, Planet7 casino employs several measures that make the platform safe and secure. The platform is Game Labs Certified which ensures that all activities and software used are tested for safety and authenticity. Besides, it uses 256-bit SSL encryption technology that encrypts any confidential information by users shared with the casino. The use of Random Number Generator technology ensures the true and fair outcome of the games on the platform.

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Melissa Kruger author at playcasino.co.za
Melissa Kruger

Technical Manager & Copywriter at PlayCasino.co.za