Published on 25.05.2022

Review by

Rudie VenterRudie Venter
Published on 25.05.2022
Reading time 11 min
Jackie Jackpot Casino

Jackie Jackpot Casino Review

4.6
  • Bonus4.5/5
  • Payment4.8/5
  • Games4.8/5
  • Support4/5
  • Usability4.8/5
Jackie Jackpot Casino

100% up to R3,200 Bonus

+ 100 Free Spins

Launched in 2018, Jackie Jackpot is owned by a Danish brand – Reward Group ApS. The company that owns the Jackie Jackpot casino brand has delegated the task of operating and managing the platform to Malta Based Aspire Global International Ltd. 

Aspire Global International Ltd is an experienced and reputed online casino operator within the iGaming industry. They operate several other successful online casino brands, such as Mr. Play Casino, Trada Casino, Karamba Casino, Hopa Casino, and CasinoLuck. Jackie Jackpot is one of their showcase online casino brands and also one of their latest projects that they seem to be fully focused on at this time. Jackie Jackpot casino is licensed by the Malta Gaming Authority as well as the United Kingdom Gambling Commission. The MGA license number is MGA/CRP/148/2007 and the UKGC license account number is 39483.

General Info

Launched:

2018

Owner:

Aspire Global

Support Types:

24/7 customer support through email, 24/7 Live Chat

Casino Details

Game Providers:

Big Time Gaming, Blueprint, Evolution Gaming, Microgaming, NetEnt, Push Gaming, Quickspin, Yggdrasil, NextGen

Live Casino:

Yes

Number of Games/Slots:

1000

After thoroughly testing Jackie Jackpot casino first hand for a prolonged period of time, we found that the casino passed the test on vital issues such as safety, fairness, and efficacy. The casino brand also passed all the background verification checks that we subjected it to and so we have no reason to hesitate in giving Jackie Jackpot a good reputation rating

Jackie Jackpot Casino welcomes players based in South Africa. In fact, there are several facets to this casino platform that actually make it a great option for SA players to consider. If you’re located within South Africa and are in search of a rewarding online casino, then Jackie Jackpot could fit the bill.

In this detailed review, we take you through all the pros and cons of being a Jackie Jackpot Casino member. We take a closer look at the game library, the value of the promotions, the efficacy of their customer support, overall safety and security, and more. So, stick around and read this review to the end for a deeper understanding of what this casino is made of and whether it’s the right one for you. 

Jackie Jackpot Casino Bonuses

Type of promotionIs it available at Jackie Jackpot Casino?
No deposit bonusNo
Welcome bonusYes
Reload bonusYes
Free Spins bonusYes
Sports Betting bonusesNo
Loyalty ClubYes
Cashback bonusesNo
TournamentsYes

Welcome Bonus: Sign up at Jackie Jackpot and claim an exclusive 100% match bonus up to R3,200 + 100 free spins on your first deposit of a minimum of R160. The wagering requirement is 35x and can be completed on all allowed slot games.

Make sure to claim White Lotus Casino R300 free no deposit bonus after registration as well as Winnerama Casino which has an exclusive R300 offer for all new players signing up.

Jackie Jackpot Casino VIP Program

There is an exclusive club reserved for loyal, frequent players at Jackie Jackpot casino. Getting into the club is easy, but if you really want to be treated like a VIP, then you need to collect points and climb your way up through the various VIP levels. You are awarded points for every real money wager you make. The more you play, the more points you get and the higher up the VIP hierarchy you ascend. 

There are 7 VIP levels, these are: new member, bronze, silver, gold, platinum, premium, and prestige. The points needed to unlock these levels, respectively, are 0 points, 10 points, 60 points, 350 points, 1000 points, invite-only and invite-only. With each new level you unlock, you also unlock plenty of benefits. 

Benefits of being a member of the exclusive club include, but are not limited to:

  • Higher reward point redemption rates
  • Expedited cashouts 
  • Birthday bonuses
  • Free spins
  • Exclusive VIP tournaments
  • Higher deposit and cashout limits
  • Personal account manager
  • Monthly Cashbacks 

Jackie Jackpot Casino Pros & Cons

Pros
  • 900+ slots, lots of progressive jackpots and plenty of live dealer games from top studios like BetSoft, NetEnt and many others
  • Mobile friendly, browser agnostic website which is practical and fast
  • Exclusive PCSA bonus just for SA players
  • Great VIP club and plenty of exclusive VIP offers
  • Doubly licensed online casino which is 100% safe and all games are fair
  • Players can get additional info on any game by clicking on the info icon on the game thumbnail
  • Play games for fun or for real money
  • Simple and quick sign-up process
  • Easy portal where players can upload KYC documents themselves
  • South African Rands supported
Cons
  • Customer support is not operational 24 hours, however, they are available on all days of the week
  • Crypto currencies such as Bitcoin, Litecoin, Ethereum, etc. are currently not accepted / supported on this platform
  • A phone number for customer support is either not available or not published on the website

Jackie Jackpot Casino Customer Support

The Jackie Jackpot website is informative and offers resources such as FAQs to help players in need. The customer support team is easy to reach and highly effective in terms of their response time and the solution provided. To get in touch with them, you may simply use the live chat option or send them an email. Please note that customer support is not available 24/7. Their operating hours are 08:00 CET to 00:00 CET, 7 days a week.

Live Chat: available on the website 

Email: send an email tosupport@jackiejackpot.com

Jackie Jackpot Casino Terms and Conditions

There are a few important terms and conditions you should be aware of before signing up with Jackie Jackpot casino. A few significant T&C’s have been highlighted below:

  • Only players who are 18 years old or older are allowed to sign up and play at Jackie Jackpot casino. If the legal gambling age is higher in a particular jurisdiction, then the player must meet that requirement in order to sign up and play at this casino. 
  • Transferring, selling, and/or acquiring player accounts from and to other players is forbidden, as is transferring monies between player accounts.
  • You may cancel your account at any time, and all monies from your player account will be returned to you after deducting any applicable withdrawal costs. To close your player account, send a written request to customer service.
  • There are two types of monies in your player account: real money dollars and bonus funds. If your player account contains both real money and bonus cash, the next wager you place will be made using real money funds first.
  • If a game or bet is started but fails due to a system failure, the casino will refund the amount wagered in the game or bet, as applicable, to You by crediting it to your player account.
  • You are responsible for filing and paying any taxes or duties on your casino winnings as per the laws and requirements in your jurisdiction 
  • Unless otherwise specified, all bonus winnings may only be withdrawn after the completion of a 35x wagering requirement

Jackie Jackpot Casino Safety

Jackie Jackpot Casino is completely secure and safe. They leverage the strongest SSL encryption and a secure HTTPs IP protocol, in addition to being licensed and regulated by a recognized online gaming agency. At Jackie Jackpot Casino, your information and payments are kept safe from any prying eyes. The site uses the most up-to-date 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is safely transported over the internet to their secure server, which is defended by an advanced firewall.

Jackie Jackpot Casino Login & Registration

If you are not a member of Jackie Jackpot yet but wish to play games for real money, claim promotions, etc. then you will have to register as a member. To register and create an account, you are required to provide some personal information, account-related information, and contact information. Below, we have broken down the registration process step by step for quick reference and a hassle-free sign-up. 

If you already have an account, you can simply log in as follows:

  • Visit the Jackie Jackpot Casino website, you can do so from your mobile or from a PC 
  • Click or tap the login button
  • Enter the username and password 
  • Click or tap on login 

Are you new to Jackie Jackpot? Well, signing up is a walk in the park. Just follow the steps below to hit the ground running. 

  • Visit the Jackie Jackpot Casino website either from a PC or a mobile device 
  • Click or tap on ‘Join’
  • A pop-up window containing a short form will appear
  • Step 1 – enter your email address, enter a user name for your account, configure a password for your account and then click on the Next button 
  • Step 2 – enter your first name, enter your last name, select male or female, enter your date of birth, choose your currency, enter your address, city, postcode, and mobile number 
  • If you wish to receive special bonus offers, check the box to provide consent for the same (this is optional)
  • Check the box to confirm that you agree to the terms and conditions, the privacy policy, the cookie policy, and also to confirm that are at least 18 years of age (this is mandatory)
  • Finally, click on ‘Open Account’
  • The loading animation may appear for a few seconds and then you will receive a confirmation message congratulating you on joining Jackie Jackpot casino. The message also gives you links where you can set up limits for your account and there is also a deposit here button to make your first deposit and claim the welcome bonus. Alternatively, you can choose the decline the welcome bonus and play without the bonus 

Similar casino we feel you might also like: Create an account at ZAR Casino and put in casino Zar no deposit bonus codes given to all new players as a welcome!

There are three main sections in the lobby – casino, live casino, and virtual sports. The casino lobby has the following sub-sections – games, promotions, exclusive club, and help. If you click on ‘Games’, you’ll find the games organized into the following categories: featured, new, slots, jackpots, table games, and all games. Under the live casino category, the following sub-categories are available – live roulette, live blackjack, game shows, live baccarat & sic bo and live poker. Under virtual sports, there are currently only three game titles to choose from. 

Any game (except some live dealer games and virtual sports) can be played for fun or for real money. Each game thumbnail has an ‘I’ icon on the top right of the thumbnail. If you are interested in any game and want more details before playing it, you can simply click this icon and you will be taken to a page dedicated to that game. You’ll find details about the game RTP, game rules, and also plenty of other content in terms of the theme, special symbols, and other features of the game. Some of the most popular games under the different game categories have been listed below for your reference: 

  • Slots – Book of Dead, Gonzo’s Quest Megaways, Fire Joker, Primate King, Wolf Riches 
  • Jackpots – Divine Fortune, Redeem the Dream, Top Cat Most Wanted, Respin King, Super Lion 
  • Table Games – Blackjack Fast, Blackjack VIP, Roulette Lounge, Jacks or Better
  • Live Dealer Games – Grand Live Roulette, Nightclub Live Roulette, Live Speed Blackjack, Teen Patti, Side Bet City 
  • Virtual Sports – Golden Race (Horse Racing), League England (football/soccer), and Tournament Champions (Football/Soccer)

 Jackie Jackpot Casino Lobby

The Jackie Jackpot casino lobby is well-organized and allows for snappy performance across a range of devices, be it PC or mobile. The lobby is also browser-agnostic so it will load up and perform seamlessly on any modern web browser application. This includes Google Chrome, Safari, Firefox, Opera, Internet Explorer, etc. 

The lobby has a distinct blue theme. The text is usually white and there are tons of game thumbnails listed in grid view to give players a sneak peek of what to expect from any particular game. The welcome banner is front and center of the lobby and it does a great job at highlighting special offers, tournaments, and more. The lobby is divided into three main sections, namely, Casino, Live Casino, and Virtual Sports. 

The virtual sports section is modestly small at this time, but the live casino lobby and general casino lobby are both rich with hundreds of top-quality games from some of the best gaming providers in the industry. Players can sort games in alphabetical order or search for a particular game by entering the name of the game or the provider. There is a winners section listed on one side of the lobby which is updated in real-time and displays information on some of the most recent wins achieved on the platform. You get to see the username, the amount won, the game that was being played and you also have an option to play the same game. Towards the bottom, the lobby has a handy footer section that offers links to various sections of the website. Underneath the footer is published the owner details, operator details, and licensing details. 

Jackie Jackpot Casino Mobile

Jackie Jackpot is 100% mobile optimized and will work on Android, iOS, or Windows smartphones and tablets. Although there is no specific mobile app to download and use, the website has been optimized for mobile devices. Because it is a responsively built platform that has made use of HTML5, you may browse it from a smartphone, tablet, laptop, or desktop, and the site will instantly adjust to the display proportions of your gadget.

To play on your mobile device, simply open your mobile browser and navigate to the Jackie Jackpot website. Start playing as normal after logging in to your account. The mobile version of the website has the same appearance, games, features, promos, and banking options as the desktop version. Of course, the arrangement is altered to accommodate a mobile screen perfectly. Some games that are excellent for playing on mobile include Star Burst, Mustang Gold, NFT Megaways, and Bonnie & Clyde. 

Jackie Jackpot Casino Download

 Jackie Jackpot is an instant play casino, it's not available for download.

Jackie Jackpot Casino App

As of this time, there isn’t a Jackie Jackpot casino app that you may download. If you wish to play on mobile, you can simply use the Jackie Jackpot mobile website.

Placing Your First Bet at Jackie Jackpot Casino Online

Jackie Jackpot Casino does not offer sports betting at the moment. You can place bets on virtual sports. Placing a bet on virtual sports is easy and it is just like placing a bet on real-life sports. You pick your bet type, make your selections, add the bet to the betslip and then enter the stake amount and confirm the bet.

Jackie Jackpot Casino Payout Rate

Jackie Jackpot Casino will make every effort to meet your request for a certain payment method and currency for your withdrawal. However, this cannot be assured every time. Sometimes, they may process and pay withdrawals using a method other than the one you requested. In some situations, the currency of your withdrawal may not be the same as the currency of your deposit or the currency that you requested. How long a payout takes will vary on the payment method used. 

All payouts are processed to the original deposit method previously employed. If the deposit method doesn't support withdrawals, the casino will offer another withdrawal method as an alternative. E-wallet withdrawals are usually the fastest. VIP players may have higher withdrawal limits and also enjoy expedited withdrawals. Before requesting a withdrawal, the player must complete KYC verification. For this purpose, the player can simply log in and then go to My Account > Document Upload and then upload digital copies of the necessary KYC documents.

Jackie Jackpot Casino Win Rate

Jackie Jackpot casino has not published its overall win rate. However, since the casino is licensed, we can safely infer that the payout rate has been audited and falls within the acceptable range. Players are also free to look up the RTP of particular games before they play games for real money. 

Are Casino Winnings Taxable?

Winnings from casino play are considered personal income and are liable to taxation. 

Jackie Jackpot Casino Odds

Jackie Jackpot Casino does not offer sports betting or any sports betting odds. However, there are virtual sports that you can place bets on. The odds of the virtual sports are displayed once you load up the fixture.

How Jackie Jackpot Casino Compares to Similar Casinos

In our opinion, Jackie Jackpot is much better than the average online casino in today’s iGaming sector. It is especially better than run-of-the-mill casinos when it comes to exclusive bonuses, VIP rewards, live dealer gaming, and processing transactions. Also, the fact that this casino has two licenses and follows the highest cyber security and data protection standards are additional feathers in its cap. The only drawbacks include the fact that there is no support for cryptocurrencies and that players cannot filter games by particular game providers.

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Accepted Withdrawal Methods

Withdrawals are referred to as ‘cashouts’ at Jackie Jackpot casino. All cashouts are processed back to the same banking method which was previously used in order to make a deposit. In this case that the deposit banking method used does not work for cashouts, a suitable alternative payment method will be used. The cashout time frame depends on the payment method being used and also depends on whether or not KYC verification is pending.

Banking MethodDepositWithdrawalWithdrawal Speed
AstroPay CardYesYes4 business days
MuchBetterYesYes48 hours
SkrillYesYes48 hours
NetellerYesYes48 hours
ecoPayzYesYes4 business days
VisaYesYes6 business days
MastercardYesYes6 business days
Bank Wire TransferNoYes2-6 business days


How to Make a Withdrawal at Jackie Jackpot Casino

To withdraw funds from your Jackie Jackpot account, follow these steps:

  • In the lobby, click or tap on the 'Cashier' button.
  • Select 'Cash Out' from the drop-down menu.
  • To cash out, select one of the cash-out methods.
  • Fill in the blanks with the relevant information.
  • Select 'Cash out Request' from the drop-down menu.
  • As mentioned in the Cash Out Policy, cash-outs will be returned in line with the deposit method and your Jackie Jackpot Deposit Balance.
  • By selecting the 'Cashier History' report from the 'My History' menu, you can now examine your Cash Out History.

Note: Cash outs requested within 24 hours by the same method may be consolidated into a single payment.

Why Do South African Players Love Jackie Jackpot Casino?

Jackie Jackpot makes no sacrifices when it comes to game selection and includes hundreds of titles from a variety of renowned game studios. The game collection contains over 900 slots, jackpots, and even live dealer games, which South African gamers appear to adore. In addition to a wonderful gaming collection, SA gamers may take advantage of a variety of exclusive bonuses. The VIP club is well-defined, and it rewards its members on a regular basis. Not to mention the fact that a special PCSA bonus is now being served out to SA players on a silver platter.

Also, South African players will find that they have access to multiple SA-friendly banking methods. The site supports South African Rands, which is very convenient and eliminates the need for currency conversions and their associated charges.

FAQs About Jackie Jackpot Casino

Unless otherwise stated, all bonuses awarded to Jackie Jackpot members are subject to 35x wagering requirements. A player may only withdraw bonus funds after completing these wagering requirements. For example, if the bonus awarded was R1000, then the player must wager at least R35,000 before being able to withdraw the R1000 bonus amount.

Unfortunately not. Currently, Jackie Jackpot does not offer any crypto payment options to players based in South Africa. However, this may soon be made available considering the demand for crypto casino gaming is growing steadily across the rainbow nation as well as the rest of the world.

The payout timeframe will depend and vary on which payout banking method is being used. If your document check has not been completed yet, the payout processing time could be delayed. For credit and debit card payouts, the processing time is anywhere up to 6 days. For wire transfers, it is between 2 -6 days. For E-wallet payouts such as Neteller, Skrill and MuchBetter, the payout processing time is up to 48 hours. For Instant Banking, AstroPay, and ecoPayz payouts, the time frame is up to 4 days. These time frames are exclusive of weekends and public holidays. 

Documents that may be required for verification include, but are not limited to the below:

  • For ID proof – driving license, passport, national ID (one of them is sufficient) 
  • For address proof – bank statement or utility bill (must be recent)
  • Proof of payment method – copies of credit/debit card if used for banking 
  • Other additional documents as requested by the casino operators

The Jackie Jackpot website has a useful FAQ section where you can find answers to many common questions and queries. Usually, if you are facing any issue or have a question, we suggest checking the FAQs because most of the information can be readily found here. However, if you cannot find the answer and still need to contact customer support, you can either reach them via email or live chat. The email address is support@jackiejackpot.com.

You can initiate from the website, live chat support is available from 08:00 CET to 00:00 CET, 7 days a week

Resetting your password is simple and intuitive. It doesn’t matter if you have forgotten your password, your username, or both: you can reset it quickly and safely. All you need to do is visit the Jackie Jackpot casino website from a PC or mobile and then click on the login button. You will see two links –- “forgot password” and “forgot username”. Just click on the one you want to recover and enter your email address. An email will be sent to you with instructions on how to recover access to your account. Simply follow the directions provided by the email.

Yes, Jackie Jackpot is most definitely a safe online casino for South African players. This casino is doubly licensed. Not only does it hold a valid license issued by the Malta Gaming Authority, but it is also licensed by the UKGC (United Kingdom Gambling Commission). In the iGaming industry, any online casino with a UKGC license is held in high reputation considering the stringent quality standards required to meet the criteria for a UKGC license. At Jackie Jackpot, you and your data are both in safe hands.

Rudie Venter
Rudie Venter

Content Writer