“The question that should stay in our minds, as regulators, is whether we are prepared to amend the legal framework continuously to regulate gambling products and services, which continuously evolve with technological advancements, or do regulators develop a legal framework that is technologically neutral?”
Kongwa said that virtual and mixed-reality products and services (such as online South African casinos) are expected to become more prevalent across the globe. She said that operators and manufacturers should ask themselves how new products introduced into the market align with the South African regulated industry and legal framework.
“Continuous dialogue between regulators and industry stakeholders is paramount, prior to the introduction of new products and services in the market,” she added.
Some of the issues covered by the NGB conference included the evolution of gambling products and services, virtual reality in gambling, virtual sports, i-gambling, online betting, and cryptocurrency.
About the National Gambling Board
The NGB is responsible for overseeing and regulating the South African gambling industry. It also seeks to “preserve the integrity of South Africa as a responsible global citizen.”
The agency, part of the Department of Trade and Industry, was established under the 1996 National Gambling Act, and regulates all matters relating to casinos, gambling, betting, and wagering.
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