Published on 24.05.2022

Review by

Kelvin JonesKelvin Jones
Published on 24.05.2022
Reading time 12 min
Playerz Casino

Playerz Casino

4.7
  • Bonus4.5/5
  • Payment5/5
  • Games4.5/5
  • Support5/5
  • Usability4.7/5
Playerz Casino
R4,500 Welcome Bonus

Playerz Casino is operated by Genesis Global Limited. This is a company registered in Malta and reputed within the iGaming industry for having developed some of the most successful modern web casino brands. Playerz is one of their latest innovations and thus their flagship brand. Other noteworthy casino brands that are owned and operated by Genesis Global Limited include the likes of Pelaa Casino, Sloty Casino, Casino Cruise and plenty of others.


Playerz Casino was launched in 2021 and accepts players from all over the world with the exception of a few restricted territories. The website has a dark blue/purple theme with plenty of neon icons, buttons and other navigational elements. There are hundreds of games across a myriad of categories including progressive jackpots and live dealer games. Playerz casino also offers a good range of promotions for newcomers, existing players and VIP players.

General Info

Launched:

2021

Owner:

Genesis Global Limited

Support Types:

24/7, Complaints Section

Casino Details

Game Providers:

Evolution Gaming, iSoftBet, Microgaming, NetEnt, Push Gaming, Yggdrasil, Red Tiger Gaming, Pragmatic Play

Live Casino:

Yes

Number of Games/Slots:

2000+

Playerz Casino Bonuses

No deposit bonusNo
Welcome bonusYes
Reload bonusYes
Free spins bonusNo
Sports betting bonusesNo
Loyalty clubYes
Cashback bonusesNo
TournamentsNo

1st Deposit Bonus: Make a minimum first deposit of R150  and you will receive a 100% match deposit bonus up to a maximum of R4,500. The bonus must be wagered 40 times before you can withdraw bonus funds or any winnings generated from playing with bonus funds. There is no coupon code required to claim this bonus. 

2nd Deposit Bonus: Make your second deposit at Playerz Casino and you will receive a 50% match deposit bonus up to a maximum of R6,000. In order to qualify for this bonus, you must make a deposit of at least R150. The bonus must be wagered 40 times before you can withdraw bonus funds or any winnings generated from playing with bonus funds. The coupon code to claim this bonus is WPL2. 

3rd Deposit Bonus: On your third deposit of a minimum of R150, you can claim a 25% match deposit bonus up to R6,000. It is mandatory to complete the 40x wagering requirement prior to cashing out any winnings generated from playing with bonus funds. The coupon code to claim this bonus is WPL3.

4th Deposit Bonus: Make your fourth deposit at Playerz Casino and you will receive a 25% match deposit bonus up to a maximum of R6,000. In order to qualify for this bonus, you must make a deposit of at least R150. The bonus must be wagered 40 times before you can withdraw bonus funds or any winnings generated from playing with bonus funds. The coupon code to claim this bonus is WPL4.

Monthly Meet-Up Bonus: Make a minimum deposit of R300 and receive a 25% bonus up to R1,500 once a month, anytime during the month. 

Weekly Pocket Rocket Bonus: Once a week, get a 25% match bonus up to R1,500 on a minimum deposit of R150. This bonus is available only on Thursdays to players who have deposited and played through R750 over the prior 4 days. 

Since no deposit bonus isn't available at the time, check out Springbok casino no deposit bonus for new players, or Thunderbolt Casino no deposit codes.

Playerz Casino VIP Program

‘Very Important Playerz’ is what the casino calls its members. Premium players who become part of the VIP club are treated to exclusive perks and on a regular basis. Below are some of the benefits of being a premium VIP member at Playerz Casino:

  • Dedicated Account Manager 
  • Exclusive VIP bonuses 
  • Exclusive Events for VIP members 
  • Prize Draws every month 
  • Expedited withdrawals with higher limits
  • Birthday Gifts
  • Holiday packages
Pros
  • Reputed, safe and fair casino that comes from a well-established casino operator
  • Healthy 4-tier welcome bonus followed by weekly bonuses and a VIP club
  • Players can set their own limits in order to gamble in a responsible manner
  • SA players can use South African Rands directly
  • SA players can use SwiffyEFT to make safe, instant and free deposits
  • Dedicated SA support phone line available
Cons
  • 2% withdrawal fees for all withdrawals, minimum fee is R35
  • High wagering requirement of 40x to cashout welcome bonus winnings
  • Many games not available to SA players, including live dealer games
  • Cryptocurrencies not supported at this time

Based on our experience, Playerz Casino is very SA-friendly. It offers dedicated phone support to South Africans as well as popular payment methods in South Africa through ZAR. The bonuses are generous and the VIP club is highly rewarding. Coming from a reputed operator, Playerz casino checks most boxes a casino player would be looking for.

On the other hand, some games aren't available to South African players (including live dealer games). The high wagering requirements are also a significant drawback against Playerz casino.

Playerz Casino Customer Support

Customer support can be reached via three channels, these are – live chat, telephone and a contact form. Support is available 24 hours a day and 7 days a week

Contact details for customer support are as follows: 

  • Email: fill out the contact form and submit it, you will receive an email response
  • Live Chat: Click on the live chat button to initiate the chat 
  • SA telephone: 27800999264
  • International telephone: 00356 27780287

Playerz Casino Terms & Conditions

An online casino will have various terms and conditions to protect their own as well as members’ interests and any data processed or stored on their servers. When you sign up with Playerz Casino and create an account, you implicitly agree to all of these terms and conditions. It is important to read all the terms and conditions prior to providing your consent. However, we understand that it can be lengthy and cumbersome, so we’ve picked a few significant terms and conditions that we believe all SA players must be aware of before signing up and putting their hard-earned money into the casino.

  • Before you can withdraw any bonus winnings gained from the welcome bonus, the first 4-tier welcome bonuses must be wagered at least 40 times. If you request a withdrawal that includes bonus winnings that have not been wagered, these winnings will be voided. 
  • Players from the following countries/territories are not accepted at Playerz Casino: United States of America and its territories, France and its territories, Spain, Germany, Denmark, Hungary, Czech Republic, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia, Greece, Bulgaria, Estonia, Poland, Saudi Arabia, Slovakia, Switzerland, the Netherlands and other prohibited jurisdictions. 
  • In order to open an account, you must be at least 18 years old or the legal gambling age in your jurisdiction. 
  • If you have more than one account with Playerz Casino, these accounts will be closed and you may receive a permanent ban. All transactions made in any duplicate accounts will be voided. Any winnings in the duplicate accounts may be reclaimed by the casino. 
  • Inactive accounts (no activity for 12 months or longer), will be charged a maintenance fee of $5 (approx. R80) per month starting on the 13th month of inactivity. As long as there is a positive balance in the account, the fee will be levied each month.
  • Withdrawals may incur a 2% handling fee or a minimum of R35, whichever is higher 
  • You will need to send certain ID and address proof documents in order to prove your identity and complete the KYC verification procedure which is a regulatory mandate 
  • Any taxes applicable on winnings is solely your responsibility as per the taxation rules in your jurisdiction 
  • It is solely your responsibility to check the legal status of online casino gambling in your jurisdiction before playing for real money at Playerz casino 

Playerz Casino Safety

Playerz Casino might be brand new, but it comes from a long-standing operator that is particularly regarded as reliable, fair, and legitimate. At Playerz casino, player data protection is a high priority. From the time you visit the website, any data that you transmit to the servers or any data you receive back from the Playerz servers have been encrypted using industry-standard SSL encryption technology.

Genesis Global Limited is licensed by the Malta Gaming Authority as well as the United Kingdom Gambling Commission. Any documents that you send to Playerz is used only for account verification purposes and is only accessible to senior security personnel. Playerz casino is also compliant with GDPR (General Data Protection Regulation), which is the leading framework for data protection standards across Europe right now. As long as you do not share your account credentials with anyone, your account is safe and secure. Playerz also offers plenty of responsible gambling features that include deposit limits, loss limits, wager limits, self-exclusion, self-assessment, etc., which makes sure that players can stay in control of their gambling and do not fall prey to insidious gambling addiction. 

Playerz Casino Login & Registration

To play games for real money at Playerz casino, you must first open an account on the site. If you already have an account, you can log in from any computer or mobile device that is connected to the internet using the web browser. Your username and password are required to access your account. It is easy to log in from anywhere and anytime, just follow these simple steps:

  • Log on to the Playerz website, the URL is – https://www.playerz.com/en-za/
  • Click or tap on the login button 
  • Type in your username or your email address
  • Type in your password
  • Click or tap on the purple Login button 
  • If you cannot recall your password, click on the ‘forgot your password?’ link under the login button and follow the prompts to reset your password 

In order to register for an account, you may follow these steps:

  • Either on a PC or a mobile device, visit the Playerz casino website 
  • Click or tap on the ‘Sign up’ button which you should be able to see on the top right-hand section
  • A pop-up window will appear and the background is disabled, the pop-up window is titled ‘Sign up today’ 
  • Enter a username, email address, password, the country calling code is automatically detected using your IP address, enter your phone number 
  • Click or tap on ‘Next’ 
  • Enter your personal info like first/last name, gender, date of birth and click ‘Next’
  • Enter address by selecting your country from the drop-down menu, select a preferred currency, enter city, zip code, and street address
  • If you wish to receive information about bonuses and other marketing information, check the relevant box 
  • Click on Sign up (please note that by signing up and opening an account, you accept the following – terms and conditions, privacy policy and cookie policy. You also confirm that you are at least 18 years of age or older)
  • A loading animation will display for a few seconds and then the casino lobby
  • You are now logged in to your new account and a call-to-action pop up will appear and prompt you to make a deposit to claim your 100% bonus

Playerz Casino Games

This is a multi-vendor online casino. Effectively, the game collection here is an assorted mix from multiple game development companies. Some of the noteworthy providers that supply games to Playerz casino include Play’n GO, ISoftBet, Relax Gaming, SkyWind and Push Gaming. 

Not all games are available across all regions. The game set available to a player will depend on where he or she is located. The game categories are displayed in circles at the bottom of the lobby. The categories listed are – live casino, jackpots, video slots, live roulette, classic slots, roulette, live blackjack, table games and blackjack. Below are some recommended games for some of the popular game categories at Playerz Casino. 

New Releases – Golden Gods, Majestic Gold, Pharaoh’s Reign, Hard Cash

Big Fat Jackpots – Celebration of Wealth, Temple of Wealth and Beast of Wealth

Video Slots – Book of Dead, Legacy of Dead, Fire Joker, Reactoonz, Money Train 2, Moon Princess, Rise of Olympus 

Table Games – Blackjack, Joker Poker Multihand, Roulette Silver, Jacks or Better, Blackjack Multihand, Gem Roulette 

Megaways Slots – Temple Tumble, FU Fortunes, Moriarty, Tyrant king, Scrooge, Big Buffalo, Royale with Cheese

Feature Buy Games – Iron Bank, Money Train, Volatile Vikings, Santa’s Stack, Euphoria, Crystal Golem, Mega Mine 

Playerz Casino Lobby

Being an instant play casino, the Playerz Casino lobby is really easy to get into. All you need to do is simply visit the website and then log in to your account. The lobby is well laid out and allows you to easily get around the lobby, search for games, filter games based on certain criteria, etc. Once logged in, the lobby presents a menu that runs down vertically on the left-hand side. The menu can be expanded by clicking on the hamburger icon. The expanded menu offers three tabs: Menu, My Account and Support. 

Under these tabs, you will find various other options that pretty much cover all sections of the website.  At all times, the lobby also displays a jackpot counter that gives you an indication of the value of the total jackpot at a glance. There is also a winner’s section where recent winners and top winners are broadcasted.  

Playerz Casino Mobile

In our opinion, any modern online casino worth its salt should be fully optimized for seamless mobile performance, irrespective of whether the mobile operating system in question is Android, iOS or Windows. As mobile penetration grows in markets all over the world, the smartphone is starting to overtake the PC as the preferred device for most people. The Playerz Casino website, we are glad to report, is 100% mobile-friendly

All promotions are available to mobile players as well and most of the games are compatible on mobile too. A few games that are perfect for playing on the go are – 9 Masks of Fire, Money Train 2, Jokers Luck, Hammer Fall, Rise of Merlin, Temple Tumble Megaways, Troll Hunters 2, Honey Rush and Pimped.

Please note that for uninterrupted gameplay and service, your mobile must have a stable internet connection at all times. 

Similar casinos we feel you might like: White Lotus casino mobile and Yebo Casino mobile are the first two that come to our mind but feel free to check our full list of best mobile casinos for South African players.


Playerz Casino Download

Playerz is not available in a download format as of now. 

Playerz Casino App

At this moment, there is no app that you can download for Playerz Casino. 

Placing Your First Bet at Playerz Casino Online

Playerz Casino does not support sports betting at this time.   

Playerz Casino Payout Rate

The minimum and maximum withdrawal limits per withdrawal are R150 – R35,000, with the exception of bank transfer withdrawals where the allowed minimum withdrawal amount is R1000. Apart from bank transfers, all withdrawals are processed instantly once they are approved within the pending period. Withdrawals are subject to a 2% handling fee or R35 (whichever is higher). The exact withdrawal fee incurred will be calculated upon the withdrawal being processed. 

There is no mention of the overall payout rate of Playerz Casino anywhere on their website. This is nothing to be alarmed about and has become standard practice within the online casino industry over the past couple of years. Additionally, knowing the overall payout rate has very little bearing on whether you will win or how much you will win.

Playerz Casino Win Rate

 There is no overall win rate mentioned on the Playerz Casino website for the entirety of its offer. A better number you can use for this purpose is the RTP of the specific game you are playing. The RTP for any game featured at Playerz Casino can be easily found online, most games cluster around the industry-standard 95%. 

Playerz Casino Odds

Playerz Casino does not support sports betting at this time. 

How Playerz Casino Compares to Similar Casinos

Playerz Casino is an exceptional online casino that leaves its competitors in the dust when it comes to the quality and quantity of games, the bonuses, the VIP club and the overall user experience of being a member at this casino. The user interface is intuitive and offers snappy performance across a range of devices and browsers. The live dealer lobby is especially well equipped with hundreds of live tables, well-trained croupiers and pit bosses. The bonus terms and conditions are generally reasonable.

There is a good range of banking options for both deposits and withdrawals. Players can choose from a long list of currencies when they sign up for an account. The sign-up process itself is quick and painless. There is some room for improvement when it comes to onboarding cryptos and offering free withdrawals. Overall, Playerz Casino is many folds better than your average, run of the mill, 2022 web casino. 

Accepted Withdrawal Methods

Apart from bank transfers, most deposits are processed instantly and the funds are available in your Playerz account just moments after the deposit transaction receives approval from the processing bank. Bank transfer deposits may take 3 – 5 business days for processing. Deposits are free of cost. Players can choose up to 5 different deposit options over the course of their tenure with Playerz casino. Withdrawals are subject to a 2% handling fee or R35 (whichever is higher). In certain cases, the fee may be lesser; nevertheless, you will be informed of the exact fee once your withdrawal is processed. Please be aware that by requesting a withdrawal, you are agreeing to the costs listed.

The minimum and maximum deposit limits per transaction are R150 – R75,000 respectively. 

Banking MethodDepositWithdrawalWithdrawal Speed
SwiftyEFT (Bank Transfer)YesNoN/A
VisaYesNoN/A
MastercardYesNoN/A
MaestroYesNoN/A
SkrillYesYesInstant
NetellerYesYesInstant
JetonYesYesInstant
AstroPay CardYesYesInstant
Online Bank TransferNoYes3-5 business days

How to Make a Withdrawal at Playerz Casino

To request a withdrawal, follow the easy steps below: 

  • Login to your Playerz Casino account 
  • Click on the hamburger menu icon on the top left-hand side (on the PC website)
  • Select the ‘My Account’ tab 
  • Click on Withdraw 
  • A pop-up window titled ‘Withdraw’ will appear 
  • Choose your preferred withdrawal method from the drop-down menu 
  • Enter the withdrawal amount 
  • Click on the withdraw button
  • Follow the prompts and provide all the details of your bank account, e-wallet account, etc. 
  • Once the withdrawal request is placed, you will receive a confirmation message
  • Your withdrawal is now ‘pending’ and will be approved or denied within the pending period, once approved, the withdrawal will be processed and you will receive the amount in your account/e-wallet 

You can view the withdrawal status or cancel a withdrawal request at any time by accessing the ‘Pending Withdrawals’ tab which can be found under the ‘My Account’ section. Please note that your account must be verified before you can request a withdrawal. If you have an active bonus on your account that needs to be wagered, you may still proceed with the withdrawal, but the bonus amount will be forfeited.


Why Do South African Players Love Playerz Casino

Playerz Casino is a top-notch online casino, specifically for players based in South Africa. So, what makes it such a popular option among punters based in SA? Well, there are a few accommodations and facilities that Players Casino offers that are particularly convenient for SA players. 

To begin with, SwiffyEFT can be used to make deposits and this is great for anyone with an SA bank account because it is safe, fast, free and works with your usual online banking credentials. Players with bank accounts in major SA banks such as ABSA, FNB, Capitec Bank, TymeBank, Bidvest Bank, African Bank, NedBank, Investec, Standard Bank, Old Mutual Bank can use the SwiffyEFT payment option. 

Secondly, Playerz Casino supports South African Rands and players can play games and see promotion values in ZAR which makes everything much easier for them. There is also a dedicated South African phone number that you can call to connect with customer support at any time. Apart from such SA specific conveniences, Playerz Casino is filled with incredible games, rewarding bonuses and player data protection is a priority at this casino. 

Before you can withdraw any winnings gained from the welcome bonus, you must fulfill a wagering requirement of 40 times the first four welcome bonuses. Should you request a withdrawal while having bonus funds that have not been wagered, the bonus funds will be removed from your balance and then the withdrawal is processed.

Unfortunately, cryptocurrencies are not supported at Playerz Casino at the time of writing.

Yes, with the exception of a few game types such as live dealer games, you will be able to play most games for free. Playerz casino has a ‘demo mode’ feature which allows you to play games without having to put any real money at stake. In order to trigger the demo mode and play for free, you can simply hover your mouse pointer over the game thumbnail and then click on the ‘try’ link. You cannot lose or win real money when playing in demo mode.

Playerz casino offers live chat support and this is probably the easiest way to talk to a customer support agent and get the help you need. Players can also reach out to support via telephone since there is both an SA phone number and an international number listed. 

SA phone support number: 27800999264

International Phone: 00356 27780287

Alternatively, you may also fill out the quick contact form on the website and submit it, you will receive an email response in this case. 

The password can be reset and your account can be recovered in a safe and fool proof manner. In order to recover access to your account, visit the Playerz casino website, click on login and then click on the ‘Forgot Password’ link. An email is sent to your registered email address with a link to reset your password.

Yes, Players Casino is a legitimate and lawful online casino which is licensed by the Malta Gaming Authority. This platform is operated by the reputed Genesis Global Limited, an operator that runs many highly regarded casino brands including Sloty Casino, Spela Casino, Pelaa Casino and several others. All communications between the client browser and Playerz servers are encrypted using SSL encryption technology.

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BonusR4,500 Welcome BonusR350 Free No Deposit Bonus + R11, 500 Welcome BonusR350 Free No Deposit Bonus + 200% Bonus & 50 SpinsR500 Free + 200% Bonus up to R15,000
Top Features24/7 SupportClassic slotsEasy registration24/7 SupportBank IDDownload casinoEasy registration24/7 SupportClassic slotsEasy registration
Coupon code
Payment Methods
Banking

Min Deposit200

Min Deposit200

Min Deposit200

CurrenciesBTCZARBTCZARZAR
LicensesCuraçao (CGCB)Curaçao (CGCB)Curaçao (CGCB)
Kelvin Jones
Kelvin Jones

Senior Editor and Product Owner