Published on 12.05.2022

Review by

Rudie VenterRudie Venter
Published on 12.05.2022
Reading time 11 min
Casino.com

Casino.com Review

5
  • Bonus5/5
  • Payment5/5
  • Games5/5
  • Support5/5
  • Usability5/5
Casino.com

20 Spins No Deposit Bonus

+ 100% Match Bonus up to R4,000 & 200 Spins

Casino.com has arguably the most valuable online casino domain name in the industry and while many consider this to be one of the main contributors to their success, we believe the success is well deserved nevertheless.


Casino.com is a top-quality online casino that offers a lot of games, promotions, rewards and much more. Another impressive thing about this casino is their customer service, which is one of the best we have come across. 


The games you will find at Casino.com are from some of the best online casino game developers in the world such as NetEnt and Playtech. 


Another key reason why to play at this casino is that upon registration and creation of an account, you will receive casino.com bonus code, 20 free spins that you can use to play one of the most popular slot games – Age of the Gods.

General Info

Launched:

1997

Owner:

Mansion Group

License:

Gibraltar (GRA), United Kingdom (UKGC)

Support Types:

24/7, 24/7 Live Chat, BitcoinTalk

Email:

support@casino.com

Casino Details

Game Providers:

NetEnt, Playtech, Yggdrasil

Live Casino:

Yes

Number of Games/Slots:

550

Accepted Currencies:

Euro, United Kingdom Pound, United States Dollar, South Africa Rand

Payment Methods:

Visa, Neteller, Skrill, ecoPayz, Sofort, Paysafecard, MasterCard, Maestro, Paypal, WebMoney, Bank Transfer, Citadel Banking, Boleto Bancário, Astropay, Safetypay, Boku, Bitcoin, Much Better, Interac, iDebit, Instadebit, GiroPay, Neosurf, EasyEFT, iDeal, Euteller, Zimpler, Trustly, Rapid Transfer, Credit / Debit Cards

Casino.com Welcome Offers & Bonus Codes

New players are given a great incentive to sign up with Casino.com and make their first real money deposit in the form of a generous welcome bonus. In fact, the reason a lot of players even sign up with Casino.com in the first place is to take advantage of their welcome bonus. 

Once you sign up with Casino.com and use up your no deposit free spins, worry not, there are more goodies to come. Just make your first deposit and you will receive a 100% match deposit bonus where the casino will give you 100% of your first deposit as bonus up to a maximum of $400.

This means that if you made a deposit of $100 as your first deposit, you would get $100 as bonus from the casino and have a total of $200. Furthermore, your first deposit will also attract 180 free spins, which are subject to 40x wagering requirement. 

Casino.com screenshot of home page

Casino.com Bonuses

New players are given a great incentive to sign up with Casino.com and make their first real money deposit in the form of a generous welcome bonus. In fact, the reason a lot of players even sign up with Casino.com in the first place is to take advantage of their welcome bonus. 

Once you sign up with Casino.com and use up your no deposit free spins, worry not, there are more goodies to come. Just make your first deposit and you will receive a 100% match deposit bonus where the casino will give you 100% of your first deposit as a bonus up to a maximum of $400 (or equivalent in ZAR).

This means that if you made a deposit of $100 as your first deposit, you would get $100 as bonus from the casino and have a total of $200. Furthermore, your first deposit will also attract 180 free spins, which are subject to 40x wagering requirements. 

Special Promotions, Bonuses & Key Features

Casino.com No Deposit Bonus 

When you sign up at Casino.com, you will receive 20 free bonus spins to play on Age of Gods. The wagering requirements is x20 and the max winnings is $100 (or rand equivalent).  

Casino.com Welcome Bonus 

After you’ve played through your 20 free spins and decide to make a deposit, Casino.com will match your deposit by 100% up to $400 plus you will receive 180 free spins. The minimum deposit to qualify for this bonus is $20 and the wagering requirement is x40. 

 

Casino.com welcome package screenshot

Casino.com Gold Card Happy Hour 

If Blackjack is your game of choice, this promotion is right up your alley. Play during Happy Hour (20:00 – 22:00 GMT every Tuesday, Wednesday and Thursday) and stand a chance to win $5,000 in Cash. There are two golden cards in each shoe, who knows, maybe you’ll be the lucky one!

 

Casino.com gold card happy hour screenshot

 

Casino.com Two for Tuesdays 

Players can get their hands on two bonuses every Tuesday. Simply make a $20 deposit with bonus code TUESDAY, wager it x3 and get a $5 bonus plus 5 bonus spins.

 

casino.com two for tuesdays offer screenshot

 

Casino.com ACCA Insurance Cashback Bonus 

Take out ACCA insurance and you’ll get back $10 as a free bet when a team lets you down. To qualify, you need to place a 5-fold + ACCA football with minimum odds and when you fall short, you are covered. 

 

Casino.com acca insurance offer screenshot

 

Casino.com Drop & Wins

There is $500,00 up for grabs every month as well as daily prize drops and cash prizes. All you need to do is Opt In on one of the qualifying games, make the minimum deposit on one of the specified games and climb your way on the leaderboard. 

 

Casino.com drops & wins offer screenshot

 

Casino.com VIP Club 

With the VIP club you can cash in on unique promotions, exclusive benefits and bonuses. You’ll get your own account manager, you’ll be able to take advantage of unique promotions catered to you, be invited to VIP-only events, and have higher bet and deposit limits. Now that’s something to make you feel special?

Casino.com Games

One of the biggest perks of Casino.com is the number of games you will have at your fingertips by NetEnt, Playtech and Yggdrasil . The casino has a massive slot selection, table games, jackpot games, live casino, sports betting as well as virtual sports. 

Slots 

Slots are what get most people to sign up and play at online casinos. This is where the real fun is and most online casino players enjoy playing slots. Slots are both easy to play and relatively high paying which makes it attractive to players that want to play easily without having to strategize and play intensely to win money.

Casino.com online casino has some of the best slot machines one can ask for. You have all types of slots such as 3 reel slots, 5 reel, classic slots, musical slots, horror slots, progressive jackpots and more. 

 

Casino.com slots page screenshot

 

Table Games

Table games are usually the second most visited category of games at online casinos. Online casinos usually offer all renditions of table games one would find at a land-based casino and more.

Table games are fun, interactive, and fairly easy for players that know the general rules of the games and have played the real-life versions before. Some of the table games that you can play at Casino.com include variations of games like Roulette, Blackjack, Jacks or Better, Baccarat, Craps, and Poker

 

Casino.com table games page screenshot

 

Live Games 

At Casino.com, you can even play these games with a live dealer thanks to their live dealer section, this is facilitated through high definition streaming and is the next best thing to playing an actual casino. The library is massive with over 50 live games to choose from including Roulette, Blackjack, Money Drop Live and Poker.

 

Casino.com live casino page screenshot

 

Other Games

Other categories of games that you will have access to with your casino.com account include progressive jackpots, specialty games, and several versions of blackjack, roulette, and poker. There are also daily jackpot games, Megaways and even premium casino games. 

 

Casino.com megaways page screenshot

Casino.com Sports Betting

You are spoilt for choice at Casino.com’s sports betting lobby. They offer a massive variety of sports and bets and the odds are really impressive. The In-Play games are shown on the home page with the sports categories on the left. The betslip is on the right and at the top under the banner, you will find the trending leagues. 

 

Casino.com sports page screenshot

Casino.com Lobby 

The site is incredibly user-friendly and the categories make navigation easy. We especially like the graphics of casino.com. It is colourful, engaging and busy, but in a good way. At the top you can choose between Casino, Live Casino, Sports, Virtual Sports and Promotions. 

On the top left you will find the Login and Registration tabs and on the home screen you can choose between Top Games, Premium Casino, Live Casino, Daily Jackpots, Megaways, Slots, Table Games and Jackpots. 

 

Casino.com top games page screenshot

 

Play at Casino.com from Your Mobile

Casino.com's mobile website supports most smartphones and tablets. So, whether you are using an iPhone, an Android or a Windows phone or tablet, you will be able to play on the mobile website of www.casino.com.

One of the main advantages of Casino.com is that when it comes to the mobile version of the website, you can choose to play on the mobile website which is responsive and hence will automatically resize itself to your mobile screen size.

This means that all you need to do is simply visit this link from your mobile internet browser (if you’re an iPhone user, open this link with Safari, and if you’re an Android user, open this link with Chrome), and that’s it! The mobile website home page will load and you can, as usual, enter your user name and password and get started playing. 

If you are having issues with the mobile casino, we recommend that you check your data or Wi-Fi connection or try a different browser.

 

Casino.com top games on mobile view

 

Does Casino.com have an App?

Unfortunately, at this time Casino.com does not have a mobile app for its casino in the Apple App Store or the Google Play Store yet. However, as we said, the website is fully responsive and mobile-friendly so in reality, it is unlikely that Casino.com will develop an app since it doesn’t really need one.

Mobile players still get the same experience on mobile as they would on desktop, and that’s all that matters to this casino. 

Casino.com Customer Support

The team at Casino.com are just one click or call away, so whatever your query, get in touch! They have the following support options:

UK freephone: 0800 9012 483

International number: +350 200 44793

Email: support@casino.com

We were a bit disappointed to see that they don’t have a chat option but we did test the other channels and all of the three options were really good.  

 

Casino.com new account creation screenshot

Casino.com User Experience

On desktop, Casino.com provides a fairly standard user experience: a navigational bar at the top with the games occupying most of the page. We'd like to see more white space on this page to navigate more easily and have a better view of each game, but things are overall easy to spot.

The casino also feels a little clunky on mobile. Although individual games are very responsive and perfectly adapted to the mobile experience, navigating through the selection could be better executed. Sliding the navigational bar left and right feels a little off, and so does viewing one game per row.

Casino.com Terms and Conditions 

All casino bonuses are subject to terms and conditions unless you can get your hands on wager free spins, which, to be honest, is incredibly rare. Lucky for you, Casino.com’s terms and conditions are not that hefty. Let’s take a look:

Free Spins

  • Only available for new players
  • After signing up, you get 20 free spins and 180 more free spins after your first deposit
  • Only available on Age of Gods slot
  • Wagering requirements 20x
  • Max winning – $100

Welcome Bonus

  • Only for new customers
  • The minimum deposit is $20
  • The maximum bonus amount is $400
  • Wagering requirements x40

Casino.com Winnings Withdrawal Terms and Conditions 

Currency
Monthly Limit
Processing Time
EUR GBP
15,000
Up to 3 business days
USD, CAD, AUD, NZD, CHF
22,500
Up to 3 business days
OtherCurrency equivalent of $22,500
Up to 3 business days

Casino.com Safety

Established Brand 

Just the domain name of Casino.com is a clear sign of how well established this online casino is. The fact that they have managed to secure this casino domain attests to their long-standing history and dominance within the online casino market. Casino.com has been serving players with high quality online casino games and features since 1997 and is one of the most experienced online casinos. 

Safe

There’s no doubt that safety is the most crucial factor to consider when signing up with an online casino. Unfortunately, there are a lot of bad apples in the online casino market. Many unlicensed and unregulated online casinos scam players in the pretext of offering legitimate online gambling services. 

Casino.com License

Casino.com is one of the safest online casinos you can invest in. While the vast majority of online casinos hold a valid operator’s license, Casino.com has two valid licenses which allow them to operate in a lawful manner in different areas of the globe. The site is licensed by the Gibraltar Gambling Commission and also holds a license from the UK Gambling Commission. 

In the online gambling industry, a UK gambling license is the most elusive to acquire since it demands the highest standards of safety, privacy and fair gaming. Being licensed by the UKGC, you can rest assured that casino.com is a safe casino gambling website.  

Even when it comes to making payments or withdrawal funds from casino.com, players have access to multiple safe banking options such as credit cards, debit cards and renowned e-wallets. In fact, players can even request payouts through cheques. 

Our Process for Finding Safe Online Casinos

We are determined to pull back all the veils of an online casino and stare into its raw core when we review it. Our review process has been moulded and streamlined over years to spot any red flags. We have tested Casino.com for every possible use case, be it the games, the promotions, the ease of registration, customer support, banking, etc. 

As always, we first verify the safety and security of an online casino before proceeding. We have been able to successfully verify both the Gibraltar license and the UK license as being valid and legitimate. We are happy to inform you that Casino.com has passed our rigorous testing and background verification and we are positive that it is a casino you can trust. 

Casino.com Login and Registration

We’ll help you register in just a few minutes!

  • Click on this link that will take you straight to the sign-up page, 
  • Click the “Play Now” button right underneath the Welcome Bonus Offer,
  • Email Address,
  • User Name,
  • Password and Confirm Password. 
  • Click on Next. 

You’re almost there! You now just need to enter some more details about you as follows:

  • First & Last Name
  • Date of birth
  • Gender
  • Currency
  • Country
  • City, Home Address & Postal Code
  • Your Cell Phone Number
  • Promo code(optional)

Make sure you’ve entered the correct details, and once you have, all there’s left to do is click on the checkbox for accepting terms and conditions, and if you would like to receive updates and newsletters from Casino.com, click on the checkbox for the same

  • Then click on ‘Join Now’

Once you click on ‘Join Now’, your account is created, and you can now log in and start playing at Casino.com!

Please note that we do recommend you click on the checkbox to get updates from Casino.com because this way you will even receive free no deposit codes and know when new and exciting bonuses are around and when tournaments are scheduled to take place. 

 

Casino.com new account create screenshot

 

Casino.com Win Rate

We all want the best chances of winning when we play or bet at online casinos and the truth is that some online casinos in South Africa has better win rates and odds. Let’s see how good your chances are at Casino.com.

Fast Payouts & Win Rate

At Casino.com, players can use payout options such as Visa, Mastercard, Neteller, Skrill, Cheque and Bank Transfer. While cheque and bank transfers are more traditional options, they also take much longer to be processed. If you are concerned about quick payouts, we would recommend sticking to e-wallet options such as Skrill and Neteller. 

With respect to the payout percentage of Casino.com, this statistic has not been made publicly available by the operators. However, it is licensed by the UKGC and that could only mean that they have an excellent payout percentage that favours the players. 

Payout Odds Percentage of the Casino Games

Casino.com offers over 550+ slots from the likes of NetEnt, Playtech, Yggdrasil and several others. Each slot has its own return to player percentage. The return to player percentage of a slot will specify how much of the money played on the slot is paid back to players as winnings and how much is contributed towards raising revenue for the casino.

Casino.com is home to all kinds of slots, so you can expect slots with extremely high RTPs and the best online casino gaming odds. Players who like to take risks for big wins can also play slots with lower RTPs but high volatility. 

When you win real money playing these games, you don’t have to wait too long to get quick access to your real money winnings. Using the withdrawal method of your choice, you can get paid in just a couple of days or more. 

How Casino.com Compares to other South African Casinos

Casino.com Banking Options

Deposits & Withdrawals at Casino.com

Payment Method
DepositWithdrawal
Processing Time
Visa/MastercardYes
Yes3 – 5 days
Click and BuyYes
No-
EcoPayzYes
No-
NetellerYes
Yes
24-72 hours
PayPalYes
No-
Paysafe CardYes
No-
SwitchYes
No24-72 hours
UkashYes
No-
SkrillYes
Yes24-72 hours
Internet BankingYes
No-
Cheque
NoYes
14-28 days
Bank Wire TransferNoYes
3-7 days

How to make a withdrawal at Casino.com 

Casino.com needs to verify your identity before a withdrawal request can be processed which means you will need to supply the following documents:

  1. Valid Photographic ID – Passport, Driving Licence or National ID Card
  2. Credit Card – Copy of front and back, last 4 and first 6 digits of your card
  3. Proof of Address – Utility bill, Credit card/Bank statement

Once your identity has been verified, you will be able to make a withdrawal in the cashier section, on the right hand side of the screen.

Pros & Cons

Pros
  • Game catalogue is extensive and varied
  • Players have option to play both the download version and the instant play version
  • Casino.com supports multiple languages and accepts players from several parts of the world
  • Huge welcome and other promotions
  • Multiple channel customer support
  • Provably fair casino which uses a random number generator
  • Secured by SSL encryption
  • Play live casino games at Casino.com
  • VIP club
Cons
  • No exclusive SA toll free customer support number
  • Payouts can be on the slow side
  • Could have more promotions available

Casino.com has a great games catalogue and it can be both downloaded and played through the instant version - something that is always a pleasant sight. It also has a great welcome offer that I found fairly competitive.

One thing that I would like to see in the near future, though, is a phone support number for South African players.

Why South African Players Love Casino.com

Casino.com has players from plenty of countries.

Some of the countries where Casino.com is popular are the UK, Germany, Finland, Norway, Canada, Ireland, New Zealand…

So, let us take a look at some of the reasons why Casino.com is popular amongstSouth African players.

  • Simple and easy to navigate the casino
  • The international phone customer support which can be reached from South Africa
  • Casino.com readily supports South African Rands so no need for currency conversion during transactions 
  • 24/7 customer support 
  • Great promotions and bonuses
  • Games from the providers are regularly inspected for randomly generated games results 

FAQs about Casino.com

Yes Casino.com does have a VIP program where you can benefit from exclusive promotions and bonuses, enjoy higher deposit and bet limits and more. You will even get invited to special VIP-only events and get special gifts.

South African players at Casino.com can use a variety of payment methods: visa/MasterCard, Maestro, EasyEFT, ecoPayz, Skrill, Neteller, Much Better, and AstroPay.

You can open a casino.com account on your mobile. There is also an App available for all devices. The casino is also fully optimized to run smoothly on any mobile device, if you don’t want to download the app.

You can play a wealth of casino games at casino.com for your mobile. The whole game library is available on the app, from live dealer games to slots, different kinds of roulette, video poker and the best table games.

Yes Casino.com has a gaming license, it is regulated and licensed under the UK Gambling Commission and Gibraltar Gambling Commissioner.

Casino.com has an extensive customer support section on its website. When you navigate to the footer menu, click on contact us and you will find an international phone number and a UK number, as well as an email where you can contact them. They also have an extensive help section, and staff is available 24/7.

In order to cash out your winnings at casino.com, you first have to verify your account by providing, a photo ID, a credit card and proof of address. The monthly withdrawal limit is ZAR equivalent of $22,500 USD. For members of the VIP club, it is extended to $50,000.

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Rating
Review
Review
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Bonus

20 Spins No Deposit Bonus

+ 100% Match Bonus up to R4,000 & 200 Spins

R350 Free No Deposit Bonus

+ 200% Bonus & 50 Spins

R300 Free No Deposit Bonus

+ R8,888 Welcome Bonus

R500 Free No Deposit Bonus

+ 300% Welcome Bonus

R500 Free

+ 200% Bonus up to R15,000

Top FeaturesClassic slotsEcopayzBitcoindeposits by e-wallets: Skrill, Neteller24/7 SupportBank IDDownload casinoEasy registration24/7 SupportEcopayzdeposits by e-wallets: Skrill, Neteller24/7 SupportClassic slotsEasy to use24/7 SupportClassic slotsEasy registration
Coupon code
Payment Methods
Banking

Min Deposit10

Min Deposit200

Min Deposit200

Min Deposit0

Min Deposit200

CurrenciesEURGBPUSDZARBTCZAREURGBPZARZARZAR
LicensesGibraltar (GRA)United Kingdom (UKGC)Curaçao (CGCB)Curaçao (CGCB)Curaçao (CGCB)Curaçao (CGCB)
Rudie Venter
Rudie Venter

Content Writer