Lucky Thrillz Casino Licence
Lucky Thrillz Casino is owned by Vita Media Lab, a company incorporated in Malta. The casino is operated by Aspire Global, which is also governed by the laws of Malta and is licensed by the Malta Gaming Authority (MGA).
AG Communications Ltd operates the casino. The company is also registered in Malta, but the operating license is by the Gambling Commission (UKGC) for players in the United Kingdom.
Lucky Thrills Casino Complaints
Lucky Thrillz Casino is old enough to have a positive or negative track record. The casino's solid reputation allows it to attract and retain players from around the world. The casino generally enjoys favorable reviews from players and professional reviewers. Still, no commercial entity can keep all stakeholders satisfied at all times. There may be scattered one-sided complaints, but that does not influence to change our positive perception and rating.
However, the casino is far from perfect; there’s always room for improvement. The operator talks about CARE: "Customers Are Really Everything". It would have been seen to incorporate this ideal fully if customer care was available 24/7 instead of seven days during working hours.
Lucky Thrillz Casino Bonuses
Lucky Thrillz Casino does not rely much on promotions to keep things active at the venue. It can mean good news for players since there aren’t many wagering obligations and other restrictions to weigh them down. The venue greets new players with a handsome welcome package. Regular promotions include weekly slots tournaments and a monthly cashback deal. All bonuses carry a fine print; acquaint yourselves with the bonus rules.
New members are welcomed with a 100% match deposit bonus up to R3,200 plus 100 free spins. The minimum deposit to claim the bonus is EUR 10 or roughly R176. The free spins are staggered; your first 20 spins come with your first deposit bonus. A further 40 free spins are credited each on the 2nd day and 3rd day with a deposit of EUR 20 or approximately R352.
The free spins must be played on Starburst within 24 hours of receipt. The deposit bonus must be played through 35 times within 21 days, or winnings will be voided. There is no withdrawal ceiling. The wagering for free spins of the welcome package is not clear from the bonus terms. Kindly clarify with customer support if you’re claiming the welcome package.
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This is a curious promotion; a full page is allotted to this cashback bonus, but it contains no information except the graphic and the words ‘Cash Back’. The details, if you can call them that, manifest when you click on the drop-down ‘Promotion Terms’ segment. There are all of 4 lines telling you that a monthly cashback awaits on all deposits of the previous month. However, the cashback percentage is not mentioned, which might make you think it depends on your quantum of deposits in the previous month.
The most curious part is that you are asked to contact your personal account manager, which only a VIP member can afford; the last two tiers of the club have 2 and 3 monthly cashback, respectively. So, it remains to be seen whether the cashback is a general bonus or only reserved for Platinum members, who get a monthly cashback.
Lucky Thrillz Casino VIP Program
For frequent players at Lucky Thrillz Casino, the Exclusive Club of the loyalty program can indeed be thrilling. The name of the Club is also an accurate term for the heightened statuses of members. Like all loyalty programs, it starts with loyalty points being awarded every time you deposit to play on certain games like slots. The loyalty points can be accumulated and redeemed for bonuses and cash.
The points can also be used to join the Exclusive Club and rise through its ranks. Exceptions are the top two levels where fraternity is by invitation only. Every succeeding level of the Club welcome you with increasing numbers of free games and further puts you on higher pedestals:
- Bronze Level (10 points): The Club welcomes you with 25 free spins; your points to cash ratio is 1:17.5; you also get 5 free games on Sundays; other benefits include birthday gifts, faster cashouts, and invitations to VIP tourneys.
- Silver (60 points): The Silver level welcomes you with 50 free games and 10 free spins on Sundays; now, you need 28 points to exchange them for R17.50; all other benefits remain the same.
- Gold (350 points): Welcome to the Gold tier with 50 free spins and a 50% deposit bonus; get R17.5 per 25 loyalty points; all other privileges remain the same but may increase in value; you now get to play 20 free games on Sundays.
- Platinum (1,000 points): You are welcomed with a cash award of about R880; the 2nd day gets you reload bonuses on all deposits, and the 3rd day brings a cashback deal; you are now eligible for ‘Express’ cashouts; free Sunday games go up to 40. You also get higher deposit and cashout limits, customized bonuses, a VIP host, and a monthly cashback.
- Premium (By Invitation): This level also greets you with a cash award of roughly R880, but day 2 brings upgraded bonuses, and the 3rd day also brings a cashback; you can now get R17.50 for just 20 points; you get 50 free games on Sundays; other benefits remain the same, but Platinum members get 2 cashbacks a month.
- Prestige (By Invitation): The welcome cash amount increases to about R1,800; the 2nd day brings 50 Prestige games, and the 3rd-day cashback remains; the top-level gives R17.5 for just 15 points; free Sunday games remain at 50; other privileges are also the same, except their values are enhanced; cashbacks go up to thrice a month.
Lucky Thrillz Casino Pros and Cons
Lucky Thrillz Casino is full of Pros; you might have to clutch at straws to consider the cons. The games library is undoubtedly the most attractive feature of the venue, though games from some studios may not be available in South Africa. The welcome package is attractive, as is the privileged treatment in the Exclusive Club.
Security and fair gaming are other high points of Lucky Thrillz Casino; licenses from MGA and UKGC do not come casually. Lucky Thrillz Casino provides a truly entertaining, highly safe, and equitable gaming environment. As for the cons, some things can improve, like 24/7 customer support and a toll-free phone number.
Lucky Thrillz Casino Customer Support
As the ‘Contact Us’ page states, Lucky Thrillz Casino believes in CARE: Customers Are Really Everything. Customer support starts with a comprehensive FAQ section addressing common queries. Members can contact customer support seven days a week, but during working hours only if their issue or concern is not covered.
Customer support executives are available through live chat and email. The chat window is available on the ‘Contact Us’ page and the email form. It can be done through the ‘Document Uploader’ link on the same page if you need to submit documents.
Lucky Thrillz Casino Terms and Conditions
Bonus Terms and Conditions
All casino bonuses are accompanied by their own rules. Failure to comply with them can have consequences. Here are some important clauses of Lucky Thrillz’s Bonus Policy:
- All bonuses offered are for one player per e-mail ID and IP address; it is illegal to open more than one account to claim the same bonus twice or more.
- All deposit bonuses must be played through a minimum of 35 times in the interests of fair gaming; wagering must be completed within 21 days, or else winnings will be nullified.
- Original deposits may be cashed out without going through the wagering requirements; in such cases, winnings and the bonus amount will have to be forfeited.
- Wagers made through bonus money and free spins without a deposit do not count towards the playthrough; players must make one deposit to withdraw winnings from no-deposit bonuses.
- Cashbacks are a percentage of the house edge, paid back to members for personal losses; the maximum cashback players can receive at a time is EUR 200, or about R3,500.
Winnings Withdrawal Terms and Conditions
Lucky Thrillz Casino accepts ZAR; you will also be paid in your native currency. Here are some pertinent clauses regarding withdrawals at Lucky Thrillz Casino:
- As per KYC norms, the operator will ask you for identity verification documents from time to time; this is particularly true if you are lucky to win ER 2,300, or approximately R40,000.
- All your monies will be automatically transferred to the same e-channel used for deposits; if the channel does not process inward remittances in ZAR, contact customer support.
- The maximum amount you can withdraw at Lucky Thrillz Casino is EUR 7,000 per month, which roughly translates to R1,23,000; members of the Exclusive Club are not subject to this limit.
- The minimum withdrawal at Lucky Thrillz Casino is EUR 10, or roughly R176, for all e-payment methods; the sole exception is physical bank transfers.
- Transactions are handled by the operator or third-party e-payment services and banks; these transactions will be monitored to prevent money laundering and other illicit activities.
Lucky Thrillz Casino Safety
The most reassuring aspect of Lucky Thrillz Casino's safety is that it is licensed by MGA and UKGC, two of the strictest regulators. However, safety is a top priority for the experienced operator as well. The casino has implemented all the security and fair gaming measures mandated by authorities.
Playing within limits is another concern. Excessive gamblers are encouraged to set daily, weekly, and monthly betting limits or even temporarily self-exclude themselves from the platform. Underage gaming is strictly prohibited; parents have several resources to monitor children's online behaviour.
Selecting the right online casino can be tricky, often involving costly trial and error. The best step is to vow never to play at unlicensed venues. It is always better to test the waters, at even renowned casinos, with small deposits and monitor the withdrawal process.
Lucky Thrillz Casino Login and Registration
The ‘Join’ and ‘Login’ buttons are on the top right of the PC website, where you’d expect to find them. On mobile, the ‘Join’ tab is in the drop-down menu at the top left. You can log in to your account by entering the credentials you selected at the time of registration. You can use the same on both PC and mobile casinos.
The game lobbies are organized differently on the mobile and PC versions. On the mobile home page, the games are classified into various categories; the PC home page is a monolith of game icons undifferentiated by categories. The different lobbies appear below the center panel but don’t give out the number of games in each lobby as the mobile home page does.
However, if you are new to Lucky Thrillz and want to open an account, you do it with a few simple steps. An icon of the classic one-armed bandit will presage the manifestation of the 1st registration form when you click on ‘Join’. Now, do the following:
- Enter your e-mail ID
- Select a username and password
- Hit ‘Next’
- Enter your first and last names on the 2nd form
- Select your gender and date of birth
- ZAR is your default currency
- Enter your address, city, and postal code
- Enter your phone number; the country code is automated
- Tick the box to get special bonus offers
- Tick the box to accept the terms, cookies, and Privacy policies and to confirm you’re over 18
- Hit ‘Open Account
You’ll then be redirected to your casino account, where you can make your first deposit and claim your welcome package.
Lucky Thrillz Casino Games
The most thrilling aspect of the establishment is the games library, with more than 1,200 titles. The games comprise the hottest fixtures played in the digital realm, coming as they do from the most sought-after studios. Other notable providers include Scientific Gaming, Blueprint, NextGen, 2x2 Gaming, High5, Foxium, Rabcat, Barcrest, etc.
There are three main lobbies on the header of the PC casino: Casino, Live Casino, and Virtual Sports. The virtual casino section consists of sub-lobbies slots, jackpots, and table games, apart from sections that contain Featured and New games. Now that you know most of the providers, you can search for their individual game lobbies by name. In demo mode, you can play all the games in the library except live dealer games. You needn't even open an account.
In the mobile-first age, you can expect to play most games while on the move. Only some of the oldest games may not have the HTML5 code, which creates the game's mobile interface. The games may load more quickly on mobile. Here are some of the most popular mobile games: 7s Deluxe Fortune Spins, Rich Wilde and the Book of Dead, Gonzo's Quest, Fire Joker, Egyptian Magic, New Year Rising, Andar Bahar Live, Lightning Roulette, and Dream Catcher.
Since you're playing to win real money, you may as well be acquainted with the potential of individual games. Most slots have an average return to player (RTP) of 96%; this data is theoretical, meaning you can in more on games with a lower RTP and vice versa. Table games offer some of the highest odds, enhanced with good playing skills. Table games are games of skill and chance, while slot games results are purely a matter of random luck.
|Game Categories||Popular Titles|
|Classic and Semi-Classic Slots|
7 Deluxe Fortune Spins
|Virtual Table Games|
Blackjack Royal Pairs
Free Bet Blackjack
Mercy of the Gods
Lucky Thrillz Casino Lobby
An online casino lobby is a games section organized according to common characteristics like game categories, bonus features, recent releases, etc. Slots lobbies can also have sub-lobbies of bonus features, genres, jackpot games, Megaways games, etc. Individual game providers also have lobbies of their creations.
Virtual table games and live casino lobbies are often broken down into card games, Roulette, and game shows. The principal game lobbies are usually homogenized, but when your click on individual lobbies or sub-lobbies, all games in that category are automatically organized and presented on the screen.
Lucky Thrillz Casino Mobile
The mobile casino can be accessed on practically all iOS, Android, Windows Phone, and Blackberry devices. The center panel and the drop-down menu are the only common features on the PC and mobile versions. The mobile library is neatly classified into the various sections and shows the number of games available in each.
There is no space for the 'Login' tab on the top right of the mobile screen, but it can still be accessed from the hamburger menu. The list of recent winners appears below the center panel on mobile. A panel at the bottom of the screen can take you to the home and promotions section. The panel also contains the search bar.
Some games best on the go include Legacy of Dead, Gonzo's Quest Megaways, Mustang Gold, Big Bass Bonanza, Reactoonz, Legacy of Egypt, Rich Wilde and the Tome of Madness, Get the Gold Infinireels, Super Sic Bo, Viva Las Vegas, Lucky 7 Live, and Lightning Roulette, etc.
Lucky Thrillz Casino Download
Casino apps were a standard offering until a couple of years ago. They were useful in the days of unreliable internet connectivity, but in the 3G and 4G eras of robust bandwidths and live streaming technologies, casino apps have outlived their utility. Lucky Thrillz Casino doesn't offer a download option: the venue is a 100% instant play platform.
Lucky Thrillz Casino App
For all practical purposes, apps are nothing but downloadable programs that work like offline websites, however oxymoronic that may sound. They may be configured differently from the parent website but are designed to offer the same features and services. Sometimes, the apps may even have more games. The apps offer the same security mechanisms and are covered by the original gaming license. However, you'll have to be online to make and receive payments or contact support.
Playing offline may be necessary in places with unstable connectivity, but apps only occupy valuable device space in other places. However, this does not apply at Lucky Thrillz Casino because the operator does not offer a downloadable casino app.
Placing Your First Bet at Lucky Thrillz Casino Online
This section might be more pertinent to sports betting, but Lucky Thrillz Casino does not have a sportsbook yet. The terms have a section on sports betting rules, making one think that a sportsbook may be on the cards particularly since there is already a tiny virtual games section, usually found at venues that combine a casino and sportsbook.
However, even new casino players will make their first wagers. You can do so once your registration is complete and you are logged in to your account. Your welcome package will be waiting, and if lucky, a couple of bonus offers as well. Head to the cashier and click ‘Deposit’ to make your first bet. Select an e-banking method, enter your first deposit amount and submit.
Select a game, click ‘Play Now’, and start betting. You can choose over 1,200 games, including classic slots, video slots, virtual and live table games and TV-inspired shows, virtual sports, and a collection of progressive jackpots, which could become a treasure chest.
Lucky Thrillz Casino Payout Rate
A casino's payout rate is the percentage of deposits it pays out as winnings. It measures the winning potential of a casino as a whole. The payout rate is not confused with slots RTPs or casino odds. The average house edge of online casinos is 5% or less.
It is a protocol that online casinos have their overall payout rate in the public domain. You can ask customer support if you want the information and can't find it. The casino's time processing withdrawals may also affect the payout rate. Lucky Thrillz Casino pays out in due time, but different e-channels have additional processing times.
Winning at casino games is purely a matter of chance; you can never predict which games pay you better than others. Yes, there are slots RTPs and casino odds, but it ultimately boils down to the Random Number Generator (RNG) and the cards you are dealt.
Lucky Thrillz Casino Win Rate
Individual games have win rates. They are similar to the RTPs of individual slot games and the casino odds for table games, whether virtual or live. All depend on the mathematics of the probabilities of triggering bonus features in slots or the rules that govern table games. The win rate evokes the rule of large numbers, which is why in the long run, the casino never loses. The win rate is not formally calculated, but if you can figure it out, you can place bets accordingly.
Are Casino Winnings Taxable?
Casino winnings are always taxable; they are personal income, and governments of all countries, including South Africa, are entitled to their legal share. You may ask your casino to deduct the tax component; the operator may agree.
As far as a withdrawal for a large amount is concerned, you will only be able to cash out to the extent of the casino's monthly limit. The balance will follow in monthly instalments. Progressive jackpots are generally exempted and paid in one shot.
Lucky Thrillz Casino Odds
Winning odds are used in sports betting and table games. They usually depict a game's most likely winning amount about the bet size. Thus, odds of 50 to 1 indicate that you can win R50 for a bet of R1. Casino odds are not calculated or published; they are the results of clever guesswork. You can even calculate casino odds like the win rates if you know the math formulae.
Lucky Thrillz Casino Payment Methods
Lucky Thrillz Casino has a small spectrum of payment options, but the good news is that they all process ZAR deposits. Visa can be used for inward and outward remittances, but MasterCard can only be used for deposits. Unfortunately, the casino does not include PayPal and Easy EFT as e-banking options. The available channels are given below.
|Banking Method||Deposit||Withdrawal||Withdrawal Time|
|Visa||Yes||Yes||1-3 working days|
|Skrill||Yes||Yes||0-2 working days|
|Neteller||Yes||Yes||0-2 working days|
|EcoPayz||Yes||Yes||0-4 working days|
|Much Better||Yes||Yes||0-2 working days|
|AstroPay||Yes||Yes||3 working days|
|Bank Transfer||No||Yes||3-5 working days|
How to Make a Withdrawal at Lucky Thrillz Casino
Have your identity verification documents handy when making a withdrawal request; you can be asked for them anytime. Also, make sure you don’t have a pending bonus.
- Log in to your account.
- Go to ‘Cashier’ and click on ‘Cash Out’.
- Select your withdrawal method.
- Enter the withdrawal amount and bank details
- Click on ‘Cash out Request’
The casino can withhold your funds and reject your request if it suspects any illegal activity in your account.
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Why Do South African Players Love Lucky Thrillz Casino?
The great thing about Lucky Thrillz casino is the rich and sophisticated game library from top studios. It has more than just something for players of all categories, including classic and video slots, table games, live casinos, and virtual sports. Not to mention extensive networks of progressive jackpots.
The casino is regulated by MGA and UKGC, two of the most respected and sought-after licensing authorities. This makes Lucky Thrillz one of the safest places to play casino games. And last but not least, it's quite convenient and economical to play in South African Rand if you're from South Africa.
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Does Lucky Thrillz Casino Have a Gaming License?
Lucky Thrillz Casino has two gaming licenses: MGA and UKGC.
How Long does it Take for a Payout?
Lucky Thrillz Casino does not clearly state its withdrawal processing time; it is done in good time. After that, different payment channels have their processing windows.
What Are the Available Languages?
Lucky Thrillz Casino is available in English, Dutch, Norwegian, Spanish, and Finnish.
Can You Play on Laptop and Computer?
You can play on all devices, including PCs, Smartphones, and iOS devices.
How Many Games are Available on Mobile?
It is unknown how many games can be played on the go, but in the age of mobile-first gaming, you can expect most of the games in the library to be mobile-compatible.
Can You Play For Real Money?
All the games at Lucky Thrillz Casino are meant to be played for real money.
Have You Found What You're Looking for?
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